Love talking on the phone? Competitive? Goal-driven? We’re looking for someone who can turn conversations into appointments and help us grow our used car inventory!
As our BDC Acquisition Representative, you’ll connect with vehicle owners (not just our customers!) and set appointments for them to sell their cars to us. If you enjoy fast-paced work, hitting goals, and earning bonuses — this is for you
Key Responsibilities
Conduct outbound calls to prospect vehicle owners to generate acquisition opportunities
Respond promptly to inbound leads from marketing campaigns, website inquiries, and third-party sources
Schedule and confirm appointments for vehicle appraisals and purchasing consultations
Maintain consistent follow-up with prospects to increase appointment show rates
Accurately document all customer interactions in CRM
Meet or exceed daily, weekly, and monthly appointment and acquisition goals
Work closely with the Used Car Manager and Appraisal Team to ensure smooth handoff of appointments
Maintain a professional and positive attitude when representing the dealership
Assist in executing marketing campaigns aimed at sourcing used vehicle inventory
Qualifications
Previous BDC, call center, or sales experience preferred
Strong communication and interpersonal skills
Comfortable making high-volume outbound calls
Goal-oriented with a strong work ethic
Basic computer skills and CRM experience preferred
Ability to work in a fast-paced environment
High school diploma or equivalent required
Compensation & Benefits
Competitive hourly pay plus performance-based commission/bonus structure
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
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