BDC Agent

Now Hiring: BDC Agent at Diehl of Grove City

Diehl of Grove City is looking for a motivated and customer-focused BDC Agent to join our growing team! If you enjoy connecting with people, working in a fast-paced environment, and being part of a supportive team, this is the career for you.

Key Responsibilities:

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  Provide customers with initial product information and direct them to the appropriate dealership resources.

  
  


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  Respond promptly to internet, phone, and live chat inquiries using professional email, scripts, and templates.

  
  


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  Schedule service appointments efficiently and accurately.

  
  


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  Manage the service department loaner program to ensure smooth customer experiences.

  
  


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  Collaborate in team and process development sessions while maintaining positive relationships with sales, service, and management teams.

  
  

What We’re Looking For:

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  Strong communication and customer service skills.

  
  


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  Ability to multitask and stay organized in a busy environment.

  
  


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  A positive attitude and willingness to learn.

  
  


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  Prior BDC, customer service, or call center experience is a plus, but not required.

  
  

Why Join Diehl of Grove City?

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  Competitive pay and growth opportunities.

  
  


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  Friendly, team-oriented work culture.

  
  


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  Benefits package available including Medical, Dental, Vision, and Vacation

  
  


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  The chance to represent a trusted dealership group with a strong reputation.

  
  

Ready to take the next step in your career?
Apply today and become part of the Diehl Automotive family!