BDC Agent

About the Role

Crescent Ford is looking for a high-energy, organized, and consistent Business Development Representative (BDR) to join our growing team! This role is perfect for someone who loves talking to people, thrives in a fast-paced environment, and enjoys helping customers take the next step toward purchasing their vehicle.

You’ll play a key role in connecting with potential customers over the phone and online, building relationships, and setting appointments for our sales team. No prior BDC experience is required — we’ll provide full training!

What You’ll Do

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  Make 80–120 outbound calls per day to follow up with internet leads, inquiries, and previous customers.

  
  


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  Answer incoming calls, texts, and online inquiries promptly and professionally.

  
  


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  Set quality appointments for the sales department and ensure smooth handoffs.

  
  


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  Follow up with no-show appointments and unsold customers.

  
  


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  Maintain detailed and accurate records in the CRM system.

  
  


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  Collaborate with sales management to maximize lead conversion.

  
  


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  Provide an exceptional customer experience in every interaction.

  
  

What We’re Looking For

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  High energy and a positive attitude — you enjoy engaging with people!

  
  


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  Excellent phone and communication skills.

  
  


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  Strong organization and consistency in follow-up and documentation.

  
  


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  Ability to multitask and manage a high volume of calls.

  
  


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  Prior customer service, sales, or call center experience preferred (automotive experience a plus, but not required).

  
  


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  Comfortable using computers, CRM tools, and phone systems.

  
  


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  Available to work 1–2 weekends per month.

  
  

Why You’ll Love Working Here

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  Supportive and fun team environment.

  
  


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  Full training and ongoing coaching for success.

  
  


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  Opportunities for growth within the dealership.

  
  


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  Hourly pay plus commission with bonus potential.

  
  


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  Employee discounts and benefits package.

  
  

Ready to grow your career in the automotive industry?
Apply today and join a dealership that values your energy, consistency, and drive for success!