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BDC Agent

icon building Company : Liberty Honda
icon briefcase Job Type : Full Time

Number of Applicants

 : 

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Job Description - BDC Agent



Business Development Center Agent


Liberty Honda


 


Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming client advisor to create premium guest experience at Executive Chevrolet


We offer a dynamic work environment, outstanding benefits, and a culture built on respect, growth, and opportunity. If you’re inspired by innovation, driven by success, and eager to work alongside talented, forward-thinking professionals, your future starts here.


What We Offer:



  • 5-Day Work Week

  • Excellent compensation plans with bonuses/incentives

  • Paid Time Off/Vacation

  • Medical, Dental & Vision Insurance

  • 401k Program

  • Paid Life Insurance

  • Professional/Respectful Work Environment

  • Advancement Opportunities

  • Ongoing Training & Development

  • Employee vehicle purchase plans

  • Discounts on products and services


What You’ll Do:



  • Answer customer calls and establish follow-ups with sales appointments

  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates

  • Provide customers with initial product information and direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Utilize CRM tracking system daily

  • Participate in team and process development sessions—maintaining positive relationships with teammates, sales teams, and dealership management


Keys to Success:



  • Previous customer service experience

  • Excellent teammate with collaborative attitude and eagerness to improve

  • Prompt and courteous demeanor

  • Positive and hardworking personality

  • Strong computer skills

  • Valid driver’s license


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


 




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