BDC Manager

Company : Diehl Cdjr Of Butler

Job Type : Full Time

Butler, Pa

Number of Applicants

000+

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Job Description - BDC Manager

Diehl Automotive is growing! We are currently looking for a BDC Manager for our Butler Location. This is a fantastic position with great benefits and incredible advancement potential! This is an in-person job and cannot be done remotely.

Responsibilities:

Ensures all internet leads are followed up with until completion of sale

Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Answer customer inquiries and calls when necessary

Follows up with aged sales leads

Manage and track all leads

Manage all incoming and outgoing phone calls, text messages and emails

Maintain daily, weekly, and monthly sales forecasts

Work closely with executive and department managers to develop appointment setting strategies

Handle our customer contacts through CRM, service, follow-up and lead generations

Schedule sales appointments and reschedule no-show customers

Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership’s goals

Learn to overcome objections and thrive within sales situations

Manage day-to-day business of the business development center

Achieve the sales and customer satisfaction objective set by management

Requirements:

Previous Sales experience;

Competitive and self-motivated attitude that thrives on goals

Team player with positive energy and an eagerness to improve

Previous management experience preferred

Automotive industry experience preferred

Ready to waste no time on learning new product in’s and out’s, eager to improve

Ability to manage a high volume of inbound and outbound sales call volume, internet leads and call lists

Outgoing personality, ability to influence customers to schedule appointments

Strong computer knowledge

Phenomenal communication skills with customers and team members

Extremely customer service oriented

Must have strong computer skills

Enthusiastic personality

Must be Dependable and Reliable

Compensation: Based on experience and performance

Original job BDC Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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BDC Manager

Job Description - BDC Manager

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