Job Description - BDC Operator



 


 


Description of the role:
The Body Shop Receptionist is responsible for maintaining a professional and welcoming atmosphere at Reliable Chevrolet Springfield's body shop. This individual will be the first point of contact for customers and will assist in providing exceptional customer service.


Responsibilities:
- Greet customers and provide them with necessary information
- Answer phone calls and direct them to the appropriate department
- Schedule appointments and maintain the appointment calendar
- Assist in processing paperwork and documentation
- Communicate effectively with the service and sales departments
- Handle customer inquiries and resolve any issues in a timely manner
- Maintain a clean and organized reception area


Requirements:
- High school diploma or equivalent
- Previous experience in customer service or receptionist role is preferred


- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite, Excel
- Detail-oriented and highly organized


 


Benefits:
- Competitive compensation of $16 per hour
- Health insurance options
- Paid time off and sick leave
- Retirement savings plan
- Employee discounts on automotive services and products


About the Company:
Reliable Chevrolet Springfield is a reputable automotive dealership located in Springfield, Missouri. We are committed to providing exceptional customer service and offering a wide range of new and used vehicles. Our dedicated team strives to create a positive and supportive work environment for all employees.




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