BDC Repersenative

BDC Representative – Serra Toyota Team

Milwaukee, WI (In Person)

About Serra Automotive

Founded in 1973, Serra Automotive is the 12th largest dealer group in the United States by sales volume. Headquartered in Fenton, Serra operates 55 dealerships across 7 states, representing 67 automotive franchises across 23 campuses. The company generated nearly $3.4 billion in revenue in 2022.

Position Overview

Serra Toyota is seeking motivated and customer-focused BDC (Business Development Center) Representatives to join our team. We currently have two openings: one full-time and one part-time. This role is ideal for individuals who thrive in a fast-paced environment, can multitask effectively, and are passionate about delivering excellent customer service.

Key Responsibilities

• Answer incoming phone calls and assist customers with inquiries


• Provide accurate pricing and product information


• Deliver exceptional service to both internal and external customers


• Support team operations during high-volume periods

Qualifications

• Prior dealership or automotive experience preferred (parts experience a plus)


• Strong communication and customer service skills


• Ability to work independently and manage multiple tasks


• Availability to work Saturdays (rotating schedule)


• Valid driver’s license with a clean driving record

Schedule Options

• Full-Time: 8:00 AM – 5:00 PM, with rotating Saturdays


• Part-Time: 3:00 PM – 8:00 PM, with rotating Saturdays

Benefits (Full-Time)

• Health, Dental, and Vision Insurance


• Life Insurance


• 401(k) Plan


• Paid Vacation


• Paid Holidays

Work Details

• Location: Milwaukee, WI 53221


• Work Type: In-person


• Reliable commute required

Equal Opportunity Employer

Serra Automotive is committed to creating an inclusive workplace and does not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status.

Application Process

Due to the high volume of applications, only selected candidates will be contacted for interviews (virtual and/or in-person). We appreciate your understanding.