BDC Representative

Key Responsibilities:

• Inbound, Outbound and directing phone calls in a courteous and professional manner


• The role involves engaging customers, managing leads, and providing exceptional service


• Scheduling customers for vehicle repairs, maintenance and vehicle sales appointments


• Coordinating with the repair team to ensure timely completion of work

Qualifications:

• Previous experience in a receptionist or administrative role is preferred


• Excellent communication and interpersonal skills


• Strong organizational and multitasking abilities


• Proficiency in using office software and computer systems


• Attention to detail and a high level of accuracy


• Customer-focused mindset with a commitment to providing exceptional service


• Resilience and Persistence


• Soft and problem solving skills


• Effectively Implementing change


• Strong moral principles 

Benefits:

• Competitive compensation package


• Health, dental, and vision insurance


• Retirement savings plan


• Opportunities for professional development and growth


• A positive and supportive work environment


• Archie Cochrane Ford is an equal opportunity employer and welcomes applications from candidates of all backgrounds.

Job Type: Full-time

Benefits:

• 401(k)


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Schedule:

• 8 hour, 12 hour, flexible shifts


• 40 hour work week

Ability to commute/relocate:

• Billings, MT 59102: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service or Sales : 1 year (Preferred)

Work Location: In person