BDC Representative

Top-Performing Automotive BDC Representative / Internet Sales

Company: McGrath Kia of Highland Park

Location: Highland Park, IL

Job Type: Full-Time 

About The Opportunity:

McGrath Kia of Highland Park is seeking an experienced, highly talented, and goal-oriented BDC Representative to help scale our fast-growing Business Development Center.

Located in a premium area on the North Shore, we pride ourselves on a winning culture where hard work is rewarded and teamwork is the standard. In this high-impact role, your department handles 100% of all incoming Internet Leads. You will be the crucial first impression for our dealership. We are looking for a long-term team player with a strong history of performance and accountability who wants to produce at an elite level.

Key Responsibilities:

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  Lead Ownership: Manage 100% of incoming Internet Leads and respond to all customer website requests with an extreme sense of urgency.

  
  


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  High-Volume Outreach: Execute a high volume of daily outbound calls and answer inbound phone inquiries according to script to schedule firm sales appointments.

  
  


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  Strategic Follow-Up: Contact internet customers via email and phone, scheduling follow-ups according to a pre-determined timeline if no immediate appointment is made.

  
  


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  Marketing Initiatives: Proactively contact customers based on current dealership marketing campaigns to drive showroom traffic.

  
  


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  CRM Mastery: Meticulously log all customer comments, interactions, and follow-up activities in the system.

  
  


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  Team Communication: Notify the necessary sales departments seamlessly the moment an appointment is scheduled.

  
  


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  Drive Results: Consistently meet or exceed ambitious monthly production, appointment, and show-rate goals.

  
  

Qualifications and Skills:

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  Proven Track Record: A strong history of performance in a BDC, call center, or inside sales position.

  
  


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  Elite Professionalism: The ability to maintain high levels of salesmanship, teamwork, organization, and customer service.

  
  


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  Tech-Savvy: Strong working PC knowledge, fast internet navigation skills, and the ability to seamlessly multitask in a fast-paced environment.

  
  


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  Exceptional Communicator: Outstanding verbal (phone) and written (email/text) communication skills.

  
  


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  Driven & Accountable: A professional work ethic, excellent time management skills, and a relentless desire to hit your targets and own your performance metrics.

  
  

Why McGrath Kia of Highland Park?

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  Aggressive compensation for top-level producers.

  
  


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  A positive, fast-growing dealership culture that values your talent.

  
  


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  A beautiful, premium facility in Highland Park.

  
  


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  Long-term career growth opportunities.

  
  

If you are a driven professional who demands accountability and thrives on turning leads into appointments, we want you on our team. Apply today to take your career to the next level!