BDC Representative

We are currently seeking an energetic and professional Customer Care / BDC representative who will be responsible for handling our phone and internet leads with top notch customer service. You will join a growing Business Development team in a highly collaborative and upbeat environment.

Job Description:

• Handle all internet and phone inquiries in a timely manner


• scheduling sales appointments


• Utilize CRM and lead management tools to manage sales inquiry flow and update our sales customer records


• Follow up with existing and potential sales customers with a goal of maximizing every sales opportunity


• Achieve targeted sales goals


• Collaborate with New and Used Sales to ensure an exceptional experience for our customers


• Participation in fun onsite and offsite events

Qualifications:

• Confident and professional phone manner


• Dedicated, driven individuals with a strong work ethic


• Must be highly motivated to succeed


• Excellent organization and follow up skills


• Call center, sales, and/or collections experience is preferred


• Previous dealership and Automotive CRM experience is a plus.

***All applicants must pass pre-employment testing which includes a background check, clean driving record, and drug testing in order to qualify for employment.