BDC Representative

What We’re Looking For:

The BDC Representative role is instrumental to our store’s day-to-day operations, responsible for top notch customer experience and product knowledge. We want a candidate that is an expert in customer service and willing to learn and be coached! This will be a hands-on position and candidate will be responsible for managing all aspects of the department including handling Internet leads, inbound phone calls, and customer retention.

We Offer:

• $50,000 - $70,000 OTE


• Paid Training Program


• Immediate impact – quick on-boarding


• Major Medical & Dental Insurance 


• 401 K w/ Employer Match


• Paid Vacation


• Employee discounts on vehicles and more


• Monthly employee recognition 


• 5-day work week, closed on Sundays


• Opportunity to grow and advance! 

Responsibilities:

• Provide top notch customer service tracked by manufacturer CSI


• Complete manufacturer training to stay certified


• Ensure proper follow up of all prospective buyers by monitoring a CRM system


• Establish lead follow up processes


• Ensure daily CRM tasks are complete 


• Manage and complete follow up for customer manifest lists

Qualifications:

• Must be open to learning and being coached


• High ethical standards and strong attention to details


• Excellent customer service, communication, and decision-making skills


• Computer proficient and  good work ethic 


• Must be good on the phone and willing to make a lot of calls


• Able to prioritize tasks and have good time management skills


• Most importantly must be a team player with a good attitude and cant be afraid to smile!


• Valid driver’s license
  

   

  
  

  Terms

  
  

  We are an Equal Opportunity Employer