BDC Sales

Description

Business Development Representatives handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department. Responsibilities include but are not limited to:

Outbound lead follow up: Internet inquires, Unsold traffic, lease renewals (80%)

Answering ALL inbound phones according to a proven, pre-set script, and schedule appointments (20%)

Confirm appointments and re-schedule missed appointments

Purify and update customer changes in database

Job Requirements

Confident and professional phone manner

Strong computer and Internet Skills

Call center, collections, inside sales experience is a plus

Strong record of positive customer satisfaction results

This is a full time position that requires the flexibility to work rotating schedules with rotating Saturdays.