BDC Sales Agent - Duncansville

To provide top level customer service and effectively drive customer traffic to all dealerships with solid appointments.

Principal Duties and Responsibilities

• Meet minimum standards of 70 calls and 8 appointments through effective management of internet leads and inbound calls.


• Answer incoming calls promptly, professionally and using scripts


• Maintain 90 day follow-up process for all internet leads


• Directly respond to all emails, chats/texts and messages with accuracy


• Contact all unsold customers daily in an effort to reappoint


• Communicate with customers with professionalism.


• Follow BDC sales process to ensure solid appointments are set for sale teams


• Cultivate additional opportunities through campaigns


• Job requires a minimum 40 hours per week; 8-hour workday with allotted 1-hour unpaid lunch break
  

Reports to: Business Development Manager

Work Experience Requirements

Understanding of Stuckey Automotive’s sales process

Honesty, integrity, trustworthiness

Driven and passionate to achieve growth and goals within the BDC

Strong communication skills