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BDC Sales Representative

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Job Description - BDC Sales Representative



Diehl Automotive is Hiring: BDC Sales Representative! 


Do you enjoy talking to people, setting appointments, and being part of a high-energy team? Diehl of Massillon is looking for a motivated and customer-focused individual to fill our Business Development Center (BDC) role. Whether you're experienced or just getting started in customer service, this is a great opportunity to enter or grow in the automotive industry with a great brand! 


 


What You'll Do: 



  • Assist sales representatives in answering inbound sales calls, emails, and internet leads promptly and professionally. 

  • Make outbound calls to follow up with customers and schedule sales appointments. 

  • Maintain accurate notes in the CRM system (Tekion). 

  • Work closely with Sales Associates to make sure leads and tasks are being completed accurately and in a timely manner. 

  • Work closely with Sales Managers to discuss lead performance and meet dealership goals. 

  • Deliver excellent customer service and build long-term relationships. 


What We're Looking For: 



  • Positive attitude, strong communication skills, and a team-player mindset. 

  • Prior customer service or phone sales experience preferred (automotive is a plus). 

  • Comfortable using phone, email, and computer systems. 

  • Organized and detail-oriented with strong follow-up skills. 


What We Offer: 



  • Base pay + monthly bonuses and commission. 

  • Available health, dental, and vision insurance. 

  • 401(k) with employer match. 

  • Paid time off. 

  • Plenty of career growth opportunities. 


 


Ready to start your journey with Diehl Automotive? Join a company that values our drive, your ideas, and your growth! Apply today! 


 




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