Behavioral Health Clinician (Bilingual)

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are currently looking for qualified candidates for our Behavioral Health Clinician role. This position reports to the Director of Behavioral Health and Substance Use Counseling and is a regular, full time, exempt role with a starting salary range of $84,252 to $92,718 (unlicensed) / $92,208 to $101,490 (licensed) with full benefits. Offer extended based on applicants licensing and experience qualifications. 

Primary Objective: 

As a member of the primary care team at MNHC, the Behavioral Health Clinician (BHC) provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction & developing healthy coping strategies in individual/family/group settings. Assists clients with referrals to specialty services for clients needing more intensive mental health and substance abuse treatment. Under general direction of the Behavioral Health Director BHC delivers age-appropriate social work care to patients in accordance with agency policy and procedure and state and federal regulations. The BHC serves as an integral member of the healthcare team providing assessments, coordination, treatment planning, information and referral to community resources and other social services to meet the complex needs of patients. 

Essential Functions & Responsibilities:

• Work collaboratively with other disciplines to provide comprehensive and holistic patient care. 
• Adheres and maintains productivity standards as designated by agency standards and in accordance with federally qualified health centers and respective grants. 
• Provides behavioral health services to clients enrolled at the MNHC diagnosed with mild to moderate mental health conditions and general psychosocial concerns as well as substance use disorders. 
• Work collaboratively with the primary care teams in clients' respective MNHC clinic (i.e. Prenatal, Teen, Pediatrics, Women’s and Adult), including Warm Hand Offs. 
• Engage clients in services, taking into account client-identified needs, mental health concerns, trauma, socio-economic and cultural factors, family and immigration circumstances, and medical complexity. 
• Provide crisis intervention and clinical assessment. 
• Utilize a strengths-based and client-centered model of services to provide therapeutic interventions and short-term counseling. 
• Address Social Determinants of Health impacting a client's physical and mental well-being. 
• Adapt treatment models and strategies to meet individual client need. 
• Utilize evidenced-based models of intervention, including but not limited to: mindfulness, CBT techniques, harm reduction, motivational interviewing, and health psychology. 
• Educate clients in strategies to address emotional dysregulation, traumatic responses, insomnia, anxiety, depression, and other manifestations of psychosocial stress. 
• Support clients in addressing psychosocial and mental health factors affecting chronic diseases such as diabetes and chronic pain, and link clients to wellness supports. 
• Link clients with community services such as family and educational resources, immigration resources, and employment and disability resources. 
• Liaison to specialty services for clients with severe mental health and/or substance abuse treatment needs. 
• Accurate and timely documentation in the medical record according to established protocols. 
• Work closely with the MNHC Behavioral Health team on additional projects and participate in regular meetings, initiatives, and quality improvement projects. 
• Facilitate behavioral health group and/or mental health workshops for MNHC patients. 
• Participate in individual and group consultation through case presentations and offering clinical feedback when appropriate. 
• Complete encounter forms and electronic logs thoroughly and in a timely manner, appropriately documenting all procedures and diagnoses. 
• Meet productivity benchmarks and quality indicators and grant/contract deliverables. 

**To perform this job successfully, an individual must be able to complete each of the essential job requirements satisfactorily.  The qualifications listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

CORE COMPTENCIES

Teamwork 

• Promotes team effort in all activities and uses a team approach to problem solving. 
• Understands and embraces the mission and strategic initiatives of the institution. 

Honesty/integrity 

• Adheres to NASW Code of Ethics, does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully. 

Tolerance for Stress, Ambiguity, and Change 

• Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities. 

Customer Service 

• Strives to understand the needs of clients/patients. 
• Treats all clients/patients with dignity, respect, and demonstrate appreciation of cultural differences. 

Safety 

• Takes immediate action to correct any unsafe situation. 
• Follows correct procedures to ensure one’s own safety and that of other team members. 

Time Management 

• Organizes and establishes priorities; gets the job done in a timely manner. 

Decision Making 

• Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others. 

Education  

• Master’s Degree in Psychology or Social Work from an accredited program or university. 
• Active LMFT or LCSW license and registration with the CA Board of Behavioral Sciences. 
• ASW or AMFT may be considered based on familiarity with integrated care models.

Experience 

• Experience in a primary care setting preferred.  
• Knowledge of health, mental health, and social issues impacting Latino and immigrant communities.  
• Flexibility, ease working in a fast-paced clinical setting.  
• Desire and ability to work as a member of a multidisciplinary team.  
• Excellent communication, collaboration, and problem-solving skills. 

Tools & Equipment 

• General Office Equipment 

Confidential and Sensitive Information 

• Ability to maintain the highest level of confidentiality when dealing with patient records and personal information.  Demonstrated expertise in patient eligibility, enrollment rules, procedures as well as patient privacy and security standards.  (HIPAA). 

Language(s) 

• Bilingual in Spanish and English. Required. 

To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:

• Medical Insurance – MNHC pays 90-100% based on plan
• Dental and Vision Insurance – free to employee
• Flex Spend Accts for health & dependent care expenses
• Life Insurance – free basic policy plus voluntary option
• Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
• 12 Paid Holidays plus your birthday and 12 Sick Days each year.
• 40 hours Paid Educational Leave
• 401k Retirement Savings Plan with Company Contribution
• CME - $500 per year
• Pre-Approved Loan Repayment Programs 

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.