Behavioral Health Integration Specialist

Position Title:            Behavioral Health Integration Specialist

Department:                 Behavioral Health                  

Position reports to:   Behavioral Health Director    

Position Summary:

This position is responsible for managing internal and external referrals to the Behavioral Health (BH) department, providing general information about the process of becoming a patient to interested parties, improving interdepartmental communication within Clinica Romero, providing outside resources to patients currently being seen in the Behavioral Health Department.

Responsibilities:

Ø  Processes new behavioral health referrals within the clinic EMR

Ø  Ensures patients are appropriately served according to their individual needs and in accordance with existing board policies and procedures.

Ø  Provides support to medical providers and Clinica staff by assisting with warm hand offs.

Ø  Attends on and off site collaborations and community meetings on behalf of Clinica Romero as the BH representative and reports to the BH director and team.

Ø  Provides on-going supportive and/or case management functions assisting other BH clinicians to equip their patients with needed internal and external resources.   

Ø  Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.

Ø  Work with Substance Use Department (SUD) to screen mental health referrals and act as a liaison for SUD and BH collaboration.

Ø  Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.

Ø  Participate in community outreach work to connect patients in the community to our BH services.

Ø  Performs other duties as assigned by the supervisor, which are consistent with the position and in compliance with agency policies and procedures. 

Qualifications/Requirements:          

Ø  Bachelor’s Degree preferred or 2 years’ experience working in Human services field.

Ø  Must possess a combination of mental health work experience or relevant education, and training, which indicates the possession of knowledge, skills, and abilities necessary to perform essential job duties.

Ø  Establish effective working relationships with internal agency staff as well as with relevant community organizations; interact positively with consumers and their families, work as a team member

Ø  Communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision.

Ø  Must be bilingual English/Spanish