Behavioral Health Medical Assistant

Title: Medical Assistant

Location: Manchester, NH 03101

Job Type: Full-time (40 hours/week)

***$5,000 SIGN-ON BONUS FOR ALL FULL-TIME, CLINICAL POSITIONS***

About Us:

Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of The Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment.

Description:

As a Behavioral Health Medical Assistant, you’ll be at the heart of our clinical team, working closely with healthcare professionals to support our patients on their mental health journeys. You’ll gain hands-on experience in a range of tasks, from taking vital signs to assisting with patient intake and supporting our administrative staff. Most importantly, you’ll be a friendly face that helps make our patients feel comfortable and cared for.

We are hiring Medical Assistants for multiple treatment teams with diverse populations, and we would love to hear what your interests are to fit you with the best position within our organization!

What You’ll Do:

• Learn and grow: We’ll provide all the training you need! You’ll have the chance to learn about mental health care, substance use disorders, suicide prevention strategies, and much more!
• Patient Care Support: Assist in intake procedures, including measuring vital signs and completing screenings which assist the clinician in determining a patient level of need and appropriate treatment team. Additionally, you will provide medication support such as medication education as directed by licensed practitioners, and assist with therapeutic activities per the patient’s needs and treatment plan both in the office and/or in the community depending on your desired position.
• Administrative duties Prior authorization, Medication reconciliation, managing voicemail for refills and patient/family concerns, being a liaison between patients and their treatment team to ensure timely communication of questions or concerns
• Team Collaboration: Work closely with a unique team of Behavioral health professionals to ensure coordinated care, participate in team meetings to discuss progress and treatment plans, and provide feedback and observations to the clinical team regarding patient behavior and needs.

What We’re Looking For:

• Enthusiasm: A positive attitude and a desire to make a difference are key.
• Compassion: We’re all about empathy and understanding here.
• Team Player: You’ll work closely with our team, so being collaborative and supportive is essential.
• Willingness to Learn: No prior experience? No problem! We’ll teach you everything you need to know.
• Reliability: Our patients rely on us, and we’ll rely on you.
• Qualifications: Graduate of an accredited Medical Assistant program, current CPR and BLS certification.

Why You’ll Love Working Here:

• Impactful Work: You’ll be part of a mission-driven organization that’s making a real difference in the lives of our patients/families and the community.
• Supportive Environment: We cultivate a culture that supports one another and enhances well-being both professionally and personally.
• Opportunities for Growth: We believe in investing in our team’s development and will help you grow in your career.
• Flexible Hours and ample PTO: We understand the importance of work-life balance!

Benefits:

• Health Insurance
• Dental coverage
• Vision Coverage
• Personal Time Off (PTO)
• Extended Illness Leave (EIL)
• 7 Paid Holidays
• 403(b) Retirement Plan
• Tuition Assistance
• Short- and Long-term Disability
• Life Insurance
• Flexible Spending Accounts (FSAs) for Medical and Dependent Care
• Flexible Work Options
• Performance Bonuses
• Employee Assistance Program (EAP)
• Company Discounts
• Employee Recognition Events
• Competitive Salaries

*Supervision towards Clinical Licensure
*Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

"Find your why!"

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