Behavioral Health Office Specialist

Behavioral Health Office Support/ Receptionist with little to no 'job hopping.' This position is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychotherapy (office and telehealth) appointments. Must have the ability to multi-task and work in a fast-paced environment while maintaining exceptional customer service.  

Required Skills

• Strong written, computer, and communication skills.


• Excel, Word, OneDrive, Telehealth and VIP Phone technologies.


• Knowledgeable about HIPPA compliance.


• Knowledgeable of Behavioral Health basic office practices.


• Positive attitude and a strong work ethic is a must.


• Maintain & update patients' confidential Electronic Health Records (EHR).


• Must be friendly, energetic, and willing to provide a helping hand.


• Must have desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners.


• Ability to integrate marketing skills with basic office practices.
  


• Bilingual Spanish/English

Other duties as assigned

Minimum Education Qualifications

• High School Diploma or GED, Associate Degree preferred.