Pay: $80,000.00 - $95,000.00 per year
Why This Is a Great Opportunity
- Take ownership of operations at a growing outpatient behavioral health practice where your leadership will make a meaningful difference.
- Play a key role in expanding our provider team and building systems that support exceptional patient care.
- Enjoy Friday afternoons working remotely, with additional flexibility possible for exceptional candidates.
- Benefit from performance-based compensation reviews, with opportunities for salary growth as you succeed.
- Join a compassionate, collaborative team that values both patient wellness and employee contributions.
- Make a lasting impact by improving patient experiences, supporting providers, and helping shape our future.
Location
Raleigh, NC (Brier Creek). This is a primarily on-site position, Monday through Friday, with Friday afternoons remote. We value collaboration and flexibility, and additional remote time may be considered for exceptionally qualified candidates.
Note
We are seeking candidates with 2+ years of outpatient medical practice operations experience and 1+ year of direct staff management experience. Experience in behavioral health or psychiatry is highly preferred but not required.
About Us
Confidential Employer.
We are a growing outpatient behavioral health practice dedicated to delivering compassionate, personalized mental health care. Our team believes that exceptional patient experiences begin with supportive leadership, efficient operations, and genuine collaboration. We are excited to welcome a Practice Manager who shares our commitment to helping patients thrive.
Job Description
- Lead daily practice operations to create an efficient, welcoming environment for patients and providers.
- Supervise, coach, and support administrative and clinical support staff.
- Oversee provider scheduling, patient intake, appointment coordination, and daily patient flow.
- Improve patient retention by proactively addressing cancellations, no-shows, and scheduling challenges.
- Coordinate medical billing, insurance authorizations, and provider credentialing processes.
- Maintain HIPAA compliance, regulatory standards, and operational documentation.
- Identify opportunities to streamline workflows, improve productivity, and strengthen the patient experience.
- Partner with leadership to develop scalable systems as our practice continues expanding.
Qualifications
- 2+ years of outpatient medical practice operations experience.
- 1+ year of direct administrative or clinical support staff management experience.
- Hands-on experience with provider scheduling, patient intake, and medical insurance processes.
- Experience supporting HIPAA and healthcare regulatory compliance.
- Strong organizational, communication, problem-solving, and leadership skills.
- Calm, compassionate approach to patient concerns and challenging situations.
- Behavioral health, psychiatry, revenue cycle management, or patient retention experience preferred.
Why You Will Love Working Here
We believe great leadership makes great patient care possible. You will have the opportunity to take real ownership of practice operations, contribute meaningful ideas, and grow professionally alongside a team dedicated to improving lives.
If you are a hands-on healthcare operations leader who enjoys building strong teams, creating better systems, and making every patient interaction count, we would love to meet you!
JPC-2676
Benefits:
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Requirements: Must-have: 2+ years of outpatient medical practice operations exp. 1+ year of direct administrative or clinical support staff management exp. Hands-on experience managing provider scheduling, patient intake/flow, and at least one medical insurance process.
Submission Email: Martin - [email protected]
Quick Recruiter Reference
Small outpatient psychiatric practice in Raleigh with 4 APPs growing to 8+. Hiring a hands-on manager to oversee practice operations, staff, patient scheduling, billing coordination, and HIPAA compliance. Primarily onsite with Friday afternoons remote; starting base $80K to $95K.
Recruiters Submission: To submit, cancel - Behavioral Health Practice Manager- MedPsych Integrated - JPC- 2676 - source
**New Job Order Alert**
- Client job title: Behavioral Health Practice Manager
- Location: Raleigh, NC (Brier Creek)
- On-site, hybrid, remote: Primarily on-site, limited hybrid (Friday afternoons remote)
- Experience: 2
- Good fit job titles/keywords for candidates: Medical Practice Manager, Behavioral Health Practice Manager, Clinic Manager, Outpatient Practice Manager, Healthcare Operations Manager, Psychiatric Practice Manager, Medical Office Manager
- of hires needed: 1