Behavioral Health Supervisor

Position Summary

The Behavioral Health Supervisor is responsible for providing behavioral healthcare services to include, but not limited to, assessment, diagnosis, brief interventions, referral, case management, consultation and staff education. They are also responsible for providing clinical oversight to the Licensed Clinical Social Worker  (LCSW) clinical staff. 

Scope of Tasks & Responsibilities:

Administrative & Supervision

• Supervise department staff, including scheduling, approving timesheets, training, resolving conflicts and patient complaints, ensuring policies and procedures are followed in compliance with federal regulations, and acting as a liaison between providers and behavioral health staff. 
• Review and give feedback on treatment plans and progress notes
• Sign off on clinical documentation
• Conduct performance reviews of behavioral health staff
• Attend and actively participate in all assigned meetings and committees
• Provide ongoing communication to medical director, physicians, staff and senior management regarding pertinent clinical issues. 

Clinical duties and Responsibilities

• Provide on-site integrated availability for crisis triage and intervention for behavioral health
• Provide brief, solution-focused behavioral medicine interventions based upon a specific treatment plan. Such care will include an emphasis on education, administration and self-management skills for patients. Proactively deliver comprehensive feedback to referring medical provider in a timely manner.
• Collaborate and co-manage patients’ behavioral health care including participating in the treatment planning process whenever applicable, with consistent, expeditious feedback.
• Promote a smooth interface between primary medical care and specialized behavioral health care throughout RHC as well as with external collaborating organizations
• Provide quality clinical consultation regarding behavioral medicine, behavioral health and substance abuse issues for all ages
• Routinely provide staff education to foster enhanced utilization of integrated behavioral medicine interventions in primary care settings.
• Accurately and timely document and code all patient care and track all referrals to specialty behavioral health care.
• Whenever appropriate, give his/her best effort to promote favorable working relations with all social service agencies, local hospitals and/or health systems and with the general public
• Remain current and informed of new developments, research, and practices within the field of Behavioral Health, as well as issues related to federally Qualified Health Centers.
• Work with RHC Quality Committee to ensure the quality of all integrated care operations and services is continuously examined through data collection and analysis
• Exemplify the RHC mission through a personal example of excellent service to patients, visitors and coworkers.
• Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements
• Treat patients, visitors, and coworkers with respect and dignity 
• Perform other duties as assigned. 

Required Education, Certification, Experience and Skill:

• Graduate of an accredited Master’s program in Social Work, Counseling & Guidance, or Psychology; or an accredited Doctoral program in Psychology.
• Active Indiana licensed Clinical Social Worker or Psychologist
• At least 2 years direct clinical experience in outpatient behavioral health services and as a consultant for behavioral health services preferred.
• At least 2 years supervisory experience required.
• Ability to communicate effectively both written and verbal
• Skill in establishing and maintaining effective working relationships with patients, co-workers, colleagues and the public
• Skill in exercising initiative, listening, judgment, discretion, and decision-making to achieve quality patient care
• Ability to prioritize work assignments, work independently, and perform duties efficiently
• Understanding of individual socio-economic status and life-style with respect to individual differences
• Ability to react calmly and effectively in urgent/emergency situations
• Knowledge of and skills in assessment & evaluation, and diagnosis
• Skill in preparing and maintaining records, writing reports, and responding to correspondence.
• Knowledge and skills in case conceptualization
• Skill in the formulation of treatment plans and multidisciplinary treatment planning
• Knowledge of various forms of psychotherapy (i.e., individual, conjoint, group, and family