Behavioral Support Coordinator

Status & FLSA Classification: Non-Exempt
Hours: Variable Hours, Part Time
Reports To: Director
Location: Headquarters, Castro Valley, CA
Pay Range: $20 - $30 per hour

About PlayCV

PlayCV is a nonprofit organization dedicated to enriching the lives of Castro Valley students by providing high-quality afterschool programs rooted in joyful play, hands-on learning, and whole-child development.

We partner with elementary and middle schools within the Castro Valley Unified School District to deliver meaningful enrichment experiences that include arts, science, music, STEM, recreation, social-emotional learning, and academic support.

Our programs support students in building confidence, exploring creativity, strengthening social skills, and forming meaningful relationships. We strive to create safe, inclusive spaces where students feel welcomed, valued, and connected.

Our work is guided by PlayCV’s Community Agreements, which shape how we show up for students, families, school partners, and one another.

About the Program

The Full PLAY (TFP) is PlayCV’s afterschool program, operating from the last bell of the school day until 6:00 p.m. Each day begins with students checking in and receiving a nutritious snack. Students then rotate through enrichment classes, homework support, outdoor games, STEAM activities, and social engagement opportunities.

Position Summary

The Behavioral Support Coordinator is a part-time, as-needed role responsible for enhancing the student experience by helping PlayCV identify, understand, and support the unique needs of students participating in our programs. This position serves as a resource to families, Team Captains, and program staff by developing intake processes, reviewing student support needs, recommending reasonable accommodations, and creating systems that promote student success and inclusion.

The Behavioral Support Coordinator works collaboratively with leadership to establish consistent procedures for managing student behavioral, emotional, developmental, and accommodation-related needs across PlayCV programs. Through proactive planning, staff guidance, and process development, this role helps ensure that students can participate safely and successfully while supporting site teams in maintaining positive and productive learning environments.

By strengthening PlayCV’s ability to serve a diverse range of learners, the Behavioral Support Coordinator contributes to the organization's mission of creating engaging, inclusive, and enriching experiences for all students.

Essential Job Functions

Program & Student Experience

• Develop and maintain student intake processes designed to identify support needs, accommodations, behavioral considerations, and other factors that may impact participation in PlayCV programs.
• Review student information submitted by families and collaborate with leadership to determine appropriate supports and accommodations when feasible.
• Serve as a resource to leadership and site staff regarding strategies that promote student success, inclusion, and engagement.
• Assist in developing individualized support plans, communication protocols, and guidance for students requiring additional support.
• Monitor trends related to student needs and recommend improvements to programs, policies, and procedures that enhance the overall student experience.

Safety & Supervision

• Advise leadership and site teams on strategies to support safe and successful participation for students with behavioral, emotional, developmental, or accommodation-related needs.
• Assist in developing response protocols for behavioral incidents, student escalations, and other situations that may impact student or staff safety.
• Support the implementation of policies and procedures that maintain safe, inclusive, and welcoming program environments.
• Maintain confidentiality of student and family information in accordance with company policies and applicable privacy requirements.

Teamwork & Collaboration

• Partner with Operations, Human Resources, Site Leaders, and instructional staff to develop and implement student support systems across PlayCV programs.
• Provide guidance, coaching, and resources to staff regarding accommodations, student support strategies, and effective communication with families.
• Collaborate with leadership to identify training needs and assist in the development of staff resources related to student support and inclusion.
• Foster positive working relationships with staff and leadership to ensure consistent and effective support for students.

Operations & Administrative Responsibilities

• Create, maintain, and update student support documentation, intake forms, accommodation questionnaires, and related processes.
• Develop and recommend standardized procedures for identifying, documenting, communicating, and addressing student support needs.
• Analyze student support trends and provide recommendations for process improvements and operational efficiencies.
• Prepare reports, resources, and recommendations for leadership regarding student support initiatives and program effectiveness.
• Perform other related duties and special projects as assigned.

Community Agreements

All PlayCV team members are expected to model and uphold our Community Agreements:

• Keep our students at the center of our decisions and actions
• Be open to feedback and operate with a growth mindset
• Be kind and respectful
• Own our attitude
• Support each other and hold each other accountable
• Respect everyone’s privacy

These agreements guide daily interactions, decision-making, and overall site culture.

Qualifications & Experience

• Bachelor’s degree in Education, Special Education, Psychology, Child Development, Social Work, Behavioral Sciences, Applied Behavior Analysis, or a related field required.
• Advanced degree and/or specialized credentials related to student support, special education, behavior intervention, counseling, or child development preferred.
• 3+ years of professional experience supporting children with behavioral, developmental, social-emotional, learning, or accommodation-related needs in educational, enrichment, childcare, therapeutic, or community-based settings.
• Experience developing and implementing student support plans, accommodation strategies, behavior support systems, or related interventions.
• Demonstrated knowledge of child development, positive behavior support practices, trauma-informed approaches, and inclusive educational practices.
• Experience collaborating with teams to address student needs and support student success.
• Strong ability to assess situations, identify appropriate supports, and provide practical recommendations in a variety of program settings.
• Experience creating policies, procedures, intake processes, forms, or systems related to student support, accommodations, or behavioral management preferred.
• Excellent verbal and written communication skills, including the ability to communicate sensitive information professionally and effectively.
• Strong organizational skills with the ability to manage confidential information, maintain accurate records, and prioritize multiple projects.
• Must successfully pass all required background clearances and meet PlayCV employment requirements.

Candidate Profile

The ideal candidate is an experienced and practical professional with a strong background in student support, accommodations, child development, behavioral support, or a related field. They are comfortable assessing student needs, gathering information, and providing clear, actionable recommendations to staff and leadership.

This individual is highly organized, detail-oriented, and capable of managing sensitive information with professionalism and discretion. They possess strong analytical and problem-solving skills and are able to develop systems, procedures, and resources that support consistent decision-making across programs.

Successful candidates work effectively with a variety of stakeholders, including instructors, site leaders, and administrative staff. They communicate clearly, exercise sound judgment, and can navigate complex student situations while balancing the needs of students, staff, and program operations.

The candidate should be collaborative and adaptable with the ability to work independently while serving as a trusted resource for student support and accommodation-related matters throughout PlayCV programs.

Physical Requirements

• Ability to view a computer screen for extended periods of time
• Frequent use of hands and fingers for typing, writing, and operating standard office equipment (computer, phone, printer)
• Occasional standing, walking, bending, and reaching to access office materials or equipment
• Ability to lift and carry up to 15 pounds (e.g., materials, supplies)
• Ability to sit for extended periods throughout the workday
• Ability to communicate effectively in person, over the phone, and via virtual platforms
• Ability to attend occasional off-site meetings, school visits, or events as needed

Conditions of Employment

• Ability to obtain and maintain DOJ/FBI Live Scan clearance
• Proof of negative TB test within required timeframe
• Ability to attend required PlayCV trainings and meetings
• Ability to work assigned schedule and program calendar

Equal Employment Opportunity Statement

PlayCV is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Employment decisions are based on merit, qualifications, and organizational needs.

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.