Bell Attendant

The bell attendant is responsible for delivering a warm, personalized arrival and departure experience for guests a our beach resort.  This role assists guest with luggage, provides orientation to the property and offer thoughtful recommendations that enhance the overall resort experience.  The Bell Attendant serves as the welcoming ambassador of the resort maintaining a polished appearance, anticipating guests needs and ensuring efficient courteous service at all times.  Exceptional communication skills, attention to detail and a passion for hospitality are essential to creating  memorable first and last impressions.  This is a tipped position.

Benefits:

• Health Insurance


• Dental Insurance


• Vision Insurance


• Life Insurance


• 401(k)


• Short Term Disability 


• Free Associate Parking


• Free Meal for every shift worked


• 25% Discount in Resort Outlets


• Hotel Discounts with OPL


• Friends and Family Discount

Responsibilities:

• Greet all guests in the lobby or at your post in a warm and professional manner, make them feel welcome and anticipate their needs before they arise


• Recognize all returning and VIP guests, and welcome them back


• Assist guests with their luggage and acknowledge them by name


• Escort all guests checking in to their rooms following resort procedure


• Inform guests about all resort and guest room features, resort facilities, and emergency procedures


• Make deliveries to guest rooms as instructed


• Store and retrieve luggage and other objects for guests


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Qualifications:

• Proficient in English


• Ability to stand on your feet for several hours


• High School diploma


• Previous guest service


• Previous customer service experience preferred


• Excellent communication skills

The company also conducts post-offer employment verification, motor vehicle, and criminal background checks. 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.