Bell Captain (Full-Time/PM Shift)

Description

The Bell Captain will be responsible for managing a team of bellhops and ensuring the smooth flow of the hotel's luggage and guest services. The ideal candidate will have excellent communication skills, a welcoming demeanor, and be able to multitask in a fast-paced environment. 

PREVIOUS HOTEL BELL EXPERIENCE REQUIRED.

Responsibilities:

- Oversee the bell staff, including training, scheduling, and providing feedback 

- Greet guests, assist with luggage, and provide directions and recommendations for local attractions 

- Maintain accurate records of guest luggage and deliveries 

- Coordinate with front desk staff to ensure seamless check-in and check-out experiences 

- Respond to guest inquiries and complaints promptly and professionally 

Requirements

 - High school diploma or equivalent 

- Previous experience in a hospitality or customer service role 

- Strong communication and interpersonal skills 

- Ability to work a flexible schedule, including weekends and holidays 

- Knowledge of local attractions and restaurants 

- Physical ability to lift and transport luggage 

If you are a friendly and proactive individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Bell Captain.