Bell Person - Steady Extra (The Linq LV)

JOBSUMMARY:

Helps with guest baggage, while providing excellentcustomer service.

ESSENTIAL JOB FUNCTIONS:  

• Acknowledges, greets and converses in English with customers who need assistance with their baggage. 


• Accurately delivers bags to and from guest rooms. Picks up guests' luggage upon departure and transports to form of transportation or delivers for storage.


• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. 


• Informs guest of the Hotel's facilities and services available. Assists guest with room changes and maintains room key security.


• Participates in maintaining a safe, clean work environment.


• Completes required room slip information and submits to Bell Captain after each front.


• The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.

QUALIFICATIONS:  

One year previousexperience as a Bell Person is preferred. Must be able to lift heavy baggage up to 80 pounds.  Minimum of one year customer serviceexperience in a previous position, where the primary job duty is directcustomer service, is required.  Must havethe proven ability to provide courteous, friendly and efficient service. Mustbe able to get along with co-workers and work as a team.  Must present a well-groomed appearance

PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: 

Mustbe able to work and quickly maneuver inside and outside.  Must be able to work independently.   Must be able to stoop, bend, and liftobjects that weigh up to 80 pounds.  Mustbe able to push and/or pull heavy rolling loads in excess of 300 pounds.  Must be able to respond to visual and auralcues.  Must be able to speak Englishclearly. Positionis located in a cigarette smoke environment

DIRECTLYSUPERVISES (PLEASE LIST POSITION TITLES):NONE

INFORMATION PROVIDED BY:   

Disclaimer:This is not necessarily an exhaustive list of all responsibilities, skills,duties, requirements, efforts or working conditions associated with thejob.  While this is intended to be an accurate reflection of the currentjob, management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).