Bellboy

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

• Greet guests warmly and professionally upon arrival and departure.
• Assist guests with luggage handling, including loading and unloading luggage from vehicles.
• Transport guest luggage to and from guest rooms.
• Provide information about the hotel and local area, including dining options, attractions, and transportation.
• Answer guest inquiries and address their concerns promptly and courteously.
• Assist with guest requests such as arranging transportation, making reservations, and delivering messages.
• Maintain a clean and organized bell desk and luggage storage area.
• Assist with valet parking services (if applicable).
• Assist with setting up and breaking down meeting rooms or event spaces as needed.
• Ensure the safety and security of guest belongings.
• Proactively identify and address guest needs.
• Resolve guest complaints and issues effectively and efficiently.
• Strive to exceed guest expectations at all times

• Excellent customer service skills
• Strong communication skills
• Ability to work well under pressure
• Physical fitness, as the job involves lifting and carrying luggage
• Positive and friendly attitude
• Professional appearance and demeanor
• Previous experience in the hospitality industry preferred, but not always required.
• Excellent customer service and interpersonal skills.
• Strong communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Ability to lift and carry heavy luggage.
• Ability to stand for extended periods.
• Professional appearance and demeanor.