Benefit Quality Control Analyst

Company : Prestige Employee Administrators

Job Description - Benefit Quality Control Analyst

For more than 25 years, PrestigePEO has partnered with brokers and business owners to deliver comprehensive workforce solutions that simplify HR, control costs, and support employee success.
As a full-service Professional Employer Organization (PEO), we provide integrated HR services, employee benefits, payroll administration, workers' compensation, compliance guidance, retirement solutions, and advanced HR technology through our co-employment model. This approach gives businesses access to large group purchasing power, experienced HR expertise, and scalable infrastructure typically reserved for larger organizations.

Working alongside broker partners, PrestigePEO helps businesses build stronger teams, remain compliant in complex regulatory environments, and focus on sustainable growth.

Position Summary
The Quality Control Analyst supports operational excellence by ensuring accuracy, compliance, and quality across client implementations, payroll, benefits, and HR operations. This role partners cross‑functionally to identify risks, analyze data, and drive continuous process improvements within a fast‑paced PEO environment.

Key Responsibilities

Support new client implementations and ensure smooth hand-offs to operational teams
Partner with internal teams to ensure accuracy of payroll, benefits, and employee onboarding
Monitor onboarding and benefit enrollment activities for completeness and quality
Analyze data and discrepancies using reporting tools to identify trends and root causes
Evaluate and monitor procedures that impact quality across operations
Collaborate with stakeholders to develop, review, and improve procedures
Drive process improvements and standardization initiatives
Maintain working knowledge of PEO services, systems, and processes

Skills & Experience

Strong proficiency in Microsoft Office, including advanced Excel (formulas, lookups, pivot tables)
Ability to adapt quickly to new systems and processes
Strong analytical, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Experience with HR systems (PrismHR a plus)
Knowledge of payroll and state tax concepts

Qualifications

Bachelor’s degree required
5+ years of experience in operations, quality control, compliance, or related fields
Understanding of risk management and quality assurance principles
Knowledge of HR, payroll, and benefits administration

This role is hybrid 3 days in the office 2 days work from home

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Benefit Quality Control Analyst

Job Description - Benefit Quality Control Analyst

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