Benefits Administrator

Description

Who We Are:

Veteran Benefits Guide (VBG) was founded by a former United States Marine with the goal of ensuring that Veterans receive accurate disability benefits in a timely manner. Since it was founded, VBG has guided more than 45,000 Veterans through the complicated Veterans Affairs (VA) disability claims process. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, VBG is committed to advocating for policies that protect the rights and interests of former service members.

What We Offer:

We invest in our people, supporting their growth through mentorship and professional development. We strive to offer a work-life balance, creating a culture that is people-focused and fun. Here are some of the benefits you can expect as part of our team:

Work/life balance: 

We offer a Monday–Friday 8 a.m. to 5 p.m. schedule.

Benefits: Choice of Medical, Vision, and Dental plans with company premium contributions, accrual of 80 hours of PTO & 40 hours of sick time annually, 8 paid holidays plus a floating holiday, 401k with company match after 90 days.

Growth and Development: In-house training and on-the-job development prepare our employees for promotional advancement, leadership opportunities, and lateral transfer skill development. 

We are seeking a proactive and detail-oriented Benefits Administrator to join our People Operations team and serve as a key contributor to the employee experience. In this role, you will administer and optimize our benefits programs, act as a trusted resource for employees, and help ensure compliance with relevant laws and internal policies. This is an exciting opportunity for someone passionate about employee well-being, who thrives on operational excellence, and is ready to help scale people-first HR practices.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Essential Functions:

• Administer and manage all employee benefits programs, including medical, dental, vision, life, disability, 401(k), HSA/FSA, wellness, and voluntary benefits.
• Manage and process leave of absence requests, including FMLA, ADA accommodations, and other medical or personal leaves, ensuring timely documentation, employee communication, updated HRIS system, and legal compliance.
• Conduct monthly benefit-related audits and reconciliation of bills.  
• Coordinate and act as a liaison between insurance brokers/insurance companies.
• Act as the first point of contact for employee benefits inquiries, resolving questions with accuracy, empathy, and timeliness.
• Lead benefits orientation for new hires and support benefits-related components of onboarding and offboarding, including COBRA administration and life event changes.
• Coordinate open enrollment annually, including communication, system updates, vendor partnerships, and troubleshooting.
• Maintain accurate records in benefits platforms, HRIS, and payroll systems, ensuring timely updates to benefit elections, deductions, and eligibility data.
• Ensure compliance with federal, state, and local regulations, including HIPAA, COBRA, ACA, ERISA, and FMLA.
• Partner with benefits brokers and vendors to review plan design, escalate issues, and support renewal processes.
• Support audits and filings (e.g., 5500s, nondiscrimination testing, ACA reporting) with complete and compliant documentation.
• Craft and deliver clear benefits to support employee understanding and engagement across all levels.
• Stay current on industry trends, regulatory changes, and best practices, proactively making recommendations for continuous improvement.

Education:

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience).

Experience:

• 2–4 years of experience in benefits administration or a generalist HR role with a strong benefits focus.
• Deep understanding of benefits, compliance requirements, and healthcare/insurance terminology.
• Experience with self-funded health insurance
• Experience with HRIS and payroll systems (e.g., ADP, Paylocity, Workday, Paycom, BambooHR, UKG, etc.).
• Strong communication skills—clear, empathetic, and professional across all formats.
• Exceptional attention to detail, organizational skills, and confidentiality.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications:

• HR or benefits-related certification (e.g., PHR, SHRM-CP, CEBS).
• Experience coordinating wellness initiatives or employee engagement campaigns.
• Familiarity with DEI-forward benefit strategies and inclusive benefits design.