Benefits Administrator

Benefits Administrator
Job Category: Administration
Job Status: Full-time, exempt
Reports to: Director of Human Resources & Administration

About FosterAdopt Connect:
FosterAdopt Connect (FAC) works with children, youth, and families as they navigate the complexities of the child welfare system. With the help of innovative leadership, we are a dedicated, professional staff with a history of over 20 years of experience working in the Kansas and Missouri foster care systems. Be part of a progressive, diverse and inclusive organization that connects children with families that provide a safe, stable environment for foster and adoptive children. Join us in changing the lives of foster children, one child and one family at a time. 

Job Summary: The Benefits Administrator works with the Director of Human Resources & Administration to aid in 
facilitating the human resource benefits program processes at all business locations. This role provides administrative 
support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

Responsibilities: Primary responsibilities include but are not limited to:
Administration
• Aid in the administration of the HRIS system, including benefits enrollments, staff status and payroll changes, eligibility

   changes, and offboarding
• Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
• Assist with new-hire orientations and benefits information distribution and meetings
• Perform quality checks of benefits-related data
• Assist employees regarding benefits claim issues and plan changes
• Distributes all benefits enrollment materials and determines eligibility
• Enrolls employees with carriers and process life status changes
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status 
changes and other general inquiries
• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and

   FMLA
• Responds to 403b inquiries from managers and employees relating to enrollments, plan changes and contribution 

   amounts
• Assist CFO and Director of Human Resources with annual ERISA audit
• Respond to unemployment claims and attend hearings as needed
• Respond to and process workers’ compensation claims, working with both the employee and the workers’

   compensation insurance company
• Assists with the open enrollment process
• Administers the tuition reimbursement program
• Provides necessary reports for allocation/billing charges
• Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper

   deductions
• Perform customer service functions by answering employees’ benefits requests and questions
• Process termination of benefits
• Schedule meetings and interviews as requested by the VP of HR
• Make photocopies; mails, scans and emails documents; and performs other clerical functions
• File benefits documents into appropriate employee physical as well as digital files
• Assist or prepare correspondence as requested
• Processes mail regarding benefits
• Performs other related duties as assigned

Legal & Compliance
• Review, track, and document compliance with mandatory and non-mandatory training, continuing education,

   and work assessments. This may include safety training, anti-harassment training, professional licensure, and

   aptitude exams and certifications

• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best 

   practices
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent

   management, and employment law
• Assists with employee benefits audits to ensure various legal and accreditation compliance standards
• Submit online investigation requests regarding workers’ compensation and unemployment claims
• Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities

Qualifications & Preferred Skills
Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems
• At least two years related experience preferred

Compensation & Benefits 
• Compensation commensurate with experience
• Comprehensive benefits package including:
o Competitive health plan
o Health Reimbursement Account (HRA) with generous employer contribution
o Life insurance and long-term disability provided at no cost to employee
o Voluntary life and short-term disability options available
o 403(b) retirement plan with up to a 6% employer match
o Flexible Spending Account with medical expense and dependent care options
o Employee Assistance Program
o Generous paid time off and holidays

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender 
expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its 
programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers 
and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for 
all members of our staff, volunteers, subcontractors, vendors, and member.

Employee Name Printed: ___________________________ 
Employee Signature: _______________________________ Date: ______________________