Benefits Analyst

Benefit Analyst (Health and Welfare) Job Summary          This role is based in IRVING, TX.

Reporting to the Benefits Manager, the Benefits Analyst operates with minimal supervision to provide comprehensive employee benefits support. This role partners closely with third-party administrators and brokers to strengthen client relationships while consistently meeting or exceeding workflow standards. The Analyst brings a strong focus on data integrity, analytics, technical support, and employee satisfaction. Manages assigned projects by coordinating internal and external resources to ensure timely and successful completion. Serving as a subject matter expert, the Benefits Analyst supports the administration and governance of health and welfare plans. This critical role plays an integral part in delivering high-quality support to the benefits team.

Essential Duties and Responsibilities

• Assist with benefits billing by reconciling all group benefits bills and resolving all billing discrepancies.
• Partners with the vendors to identify issues in their processes that impact the reconciliations by analyzing the discrepancy report.
• Audits payroll arrearages and reconcile export file reports before payroll deadlines.
• Perform plan audits. Prepare, collect, and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.
• Works with TPA for weekly file integration transmittals and data accuracy to include employee demographics, dependent information, life changes, etc.
• Monitors enrollment platform to ensure all functionalities are working appropriately including processing life events, changes, payroll deductions, etc.
• Monitors relevant eligibility reports and flags any employees that may be falling into a potential liability and communicates findings to management.
• Create meaningful comparisons to use data to drive future results of the benefits functions.
• Responsible for the administration of the health and welfare benefit plans in accordance with plan documents, federal and state laws, to include the interpretation of benefit programs and procedures for all plans.
• May function as the department liaison with vendors to facilitate resolution of system related issues pertaining to benefits.
• Evaluate and revise internal processes to reduce costs and increase departmental efficiency.
• Support M&A activity during due diligence and implementation.
• Participate in annual enrollment activities, including user acceptance testing.
• Maintains employee confidential records while adhering to HIPPA requirements.
• Perform special projects and other duties as assigned.

Required Skills/Abilities

• Extensive knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to effectively respond to complex inquiries or complaints from clients, co-workers, supervisor and/or management.
• Ability to present information to an internal department and/or large groups of employees.
• Ability to manage multiple priorities effectively with little supervision.
• Excellent attention to detail and follow-up.
• Advanced proficiency in Excel and Microsoft Office Suite or similar software.
• Workday experience is preferred.

Education and Experience

• Bachelor's degree and/or 3-5 years of benefits administration and technical knowledge, supporting large, complex benefit programs.
• Knowledge of benefit regulations (COBRA, HIPAA, ERISA, IRS Section 125, FMLA, ADA, etc.)
• SHRM-CP or SHRM-SCP and CEBS professional designations are a plus.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up-to 15 pounds at a time.