This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Benefits and Leave Operations Manager. This role is crucial in supporting leave escalations and implementing projects focused on enhancing the employee experience while optimizing existing leave programs and associated benefits. The manager will drive process automation, technology implementation, and systems integration. Additionally, they will enable operations teams and conduct vendor reviews, leveraging an AI-first approach in benefits administration to improve efficiency.
Accountabilities
- Collaborate with stakeholders to evaluate current processes and identify improvement opportunities.
- Analyze administration processes in partnership with People Services and Payroll teams to implement enhancements.
- Evaluate technology solutions in the leave administration process and address improvement opportunities.
- Engage with vendors on leave program operations to identify efficiencies and SLA changes.
- Ensure compliance and consistency in leave administration processes and implement necessary adjustments.
- Serve as an escalation point for leave management issues, liaising with HR leadership and vendors.
- Maintain accuracy and confidentiality of sensitive employee data and communications.
- Track key metrics related to leaves, trends, and escalations.
Requirements
- 7+ years of experience in Benefits or Human Resources.
- Knowledge of global statutory leave/benefit requirements and related regulations (EEOC, ADA, HIPAA, GDPR).
- Excellent analytical, problem-solving, and decision-making skills.
- Strong interpersonal skills with a customer-focused approach.
- Effective written and verbal communication abilities.
- Experience managing vendor relationships in leave, disability, and accommodations.
- Proficiency in process design and HRIS (Workday) software.
- Adaptable and flexible in fast-paced environments.
- Creative problem-solving skills and a strong growth mindset.
Benefits
- 100% remote working environment.
- Contract position with a possible extension.
- Competitive rate of $55.00 per hour.
- Opportunities for professional growth and development.
- Collaborative team culture with diverse backgrounds.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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