Benefits & Payroll Specialist - U.S Operations

Benefits & Payroll Specialist - U.S. Operations

Human Resources | U.S. Operations

About the Role

Toromont is looking for an experienced Benefits & Payroll Specialist to support approximately 600 employees across our U.S. operations. Reporting to the Manager, Benefits, this role serves as a trusted subject matter expert for U.S. health and welfare benefits, multi-state payroll support, 401(k) administration, leaves of absence and non-occupational disability programs.

You will work with employees, leaders, Human Resources, Finance, payroll providers, brokers, carriers, recordkeepers and third-party administrators to resolve complex issues, support regulatory reporting and audits, protect confidential information and improve controls, service and data integrity.

As a Benefits & Payroll Specialist, YOU will experience:

• A high-impact role supporting employees across multiple U.S. jurisdictions.


• The opportunity to apply deep benefits, payroll, retirement and leave expertise to complex employee situations.


• Autonomy to research issues, identify root causes and implement practical, compliant solutions.


• Close partnership with internal teams and external providers to strengthen service, accuracy and compliance.


• Meaningful opportunities to improve processes, controls, reporting and the employee experience.

In a Typical Day, YOU will:

• Administer U.S. health and welfare plans, including new-hire enrollments, terminations, qualifying life events, beneficiary updates, evidence-of-insurability requirements, eligibility audits, employee deductions and invoice reconciliations.


• Interpret plan provisions and applicable federal, state and local requirements, including ERISA, HIPAA, COBRA, the ACA and Section 125, to resolve employee inquiries and administrative issues.


• Lead leave-of-absence and non-occupational disability administration, including intake, documentation, eligibility review, payroll and benefits impacts, status tracking, provider coordination and return-to-work support.


• Administer the 401(k) plan and employer matching program, including eligibility, enrollments, deferral changes, payroll remittances, contribution reconciliations, participant communications, audit support and regulatory reporting.


• Partner with the U.S. Payroll team and external providers to support accurate, compliant multi-state payroll processing and resolve benefits-related payroll issues.


• Support prevailing-wage and certified-payroll activities, including registrations, weekly reporting, wage-rate maintenance, payroll follow-up and record retention.


• Coordinate with brokers, carriers, recordkeepers and third-party administrators to resolve complex issues and implement corrections.


• Maintain procedures, controls, reporting and audit-ready records while protecting confidential employee information.


• Monitor legislative, plan and system requirements and recommend process, vendor, communication or system improvements.


• Escalate matters presenting material legal, regulatory, fiduciary, financial, privacy or employee-relations risk.

Must-haves for this role:

• Bachelor's degree in Commerce, Business Administration, Actuarial Studies or a related discipline, or an equivalent combination of education and relevant experience.


• Five to seven years of progressive experience in U.S. benefits, payroll, retirement-plan, leave and/or disability administration.


• Advanced knowledge of U.S. benefit plans, leaves of absence, disability programs and 401(k) administration across federal, state and local jurisdictions.


• Strong working knowledge of ERISA, HIPAA, COBRA, the ACA, FMLA, Section 125 and applicable IRS, payroll and leave requirements.


• Demonstrated experience researching and resolving complex benefits, payroll or retirement-plan issues with sound judgment and attention to detail.


• Proficiency with HRIS, payroll and benefits-administration systems, along with strong Microsoft Excel capability.


• Clear communication and strong customer-service skills when supporting employees, leaders and external partners.


• Ability to manage competing deadlines, confidential information and compliance requirements in a fast-moving environment.

Assets:

• Group Benefits Associate (GBA) designation or progress toward a relevant benefits or payroll credential.


• Experience with UKG.


• Experience administering prevailing-wage and certified-payroll requirements.


• Experience supporting regulatory filings, plan testing and internal or external audits.

Work Environment

This role is primarily performed in a professional indoor office environment and requires frequent concentrated attention to changing information, deadlines and accuracy requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

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