Benefits Assistant (Temporary)

Position Summary:

The Benefits Assistant supports the Benefits Department in the administration of the company’s health plans (including the medical, dental and vision plans), insurance plans (including the basic life and AD&D, voluntary life and voluntary LTD) and 401(k) plan.  The position is responsible for the administrative and clerical tasks as well as providing customer service support for all phone, email, and walk-in inquiries. The position may interact with other departments of the corporate division including Human Resources, Payroll, Accounts Payable and Accounting/Finance as well as Store Employees and Store Management.

Roles & Responsibilities:

1. Administered monthly and annual enrollment for employee health and welfare benefits.


2. Reconciled and processed benefits invoices. Worked with carriers on discrepancies. 


3. Maintained benefits database.


4. Assist employees with benefit questions and claim issues.


5. Interfaced with the COBRA administrative company to ensure prompt and proper compliance.


6. Process leave of absence (LOA) which includes: prepares LOA outlines, generates LOA notices and maintain the LOA master list. Collects and processes LOA payments.  Solicits for COBRA coverage or terminate coverage. 


7. Process court orders for employees and their dependents.


8. Create and send benefit notification letters to employees.


9. Translated benefits communication materials into Spanish.


10. Carries out special projects as requested by the Director of Benefits.

Job Requirements:

Education:

• Some college preferred 

Experience:

• 1-2 years experience in support of corporate benefit plans or similar experience


• Experience with insurance carrier representatives a plus

Knowledge:

• Intermediate Excel, Word, and PowerPoint applications.


• Some knowledge of database applications.


• Knowledge of medical, dental, vision, life and LTD, 401(k) plans a plus.


• HRIS experience a plus (preferably UKG).

Skills and Ability:

• Bi-lingual in Spanish

• Excellent communication and presentation skills


• Excellent organizational skills

Pay Rate: $20 - $23 per hour

Superior will not inquire about or seek information about applicant’s criminal history until after a conditional offer of employment has been made to the applicant.

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