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General Purpose
A Benefits Coordinator is a vital member of an organization's Human Resources team, responsible for managing and administering employee benefits programs. These programs may include, but are not limited to, health insurance, retirement plans, and employee wellness initiatives. This position also provides excellent customer service and support to our employees and facilities while staying compliant and keeping up with all legal requirements.
Essential Duties
Act as the first point of contact for benefit-related queries and assist employees with healthcare claim issues when necessary.
Deliver excellent customer service to all internal customers via ticketing system, calls, emails and potentially in person.
Provide support and assistance to employees with medical, dental and vision, short-term, long-term & supplemental benefits.
Assist with the annual benefit renewal.
Ensure benefits changes are entered timely.
Ensure distribution of required employee notices.
Conduct audits as directed.
Assist with required reporting and compliance.
Helps ensure all benefit programs are in compliance with legal requirements
Strong organizational and communication skills.
Advanced knowledge of standard computer and office software.
Other duties as assigned.
Qualifications and Experience
1-2 years of benefits-related experience and equivalent in Workday would be preferred.
Language Skills
Must have strong written and verbal communication skills Bilingual Spanish/English preferred
Interpersonal Communication
Provide accurate, detailed responses and build effective working relationships
Ability to work collaboratively with key stakeholders
Detail oriented, and able to maintain confidential and private personnel data
Physical Demands
Work is generally performed in an office environment
Position requires sitting for extended periods of time
Position requires use of computer for extended periods of time, ability to type and read computer screen
Position requires speaking either on telephone or directly with employees
Occasional travel may be required
PAY RANGE: $28-35.00
PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
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