Benefits Operations Manager

SUMMARY: 

Responsible for the administration of employee benefits and workers compensation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Develops cost control procedures to assure maximum coverage at the least possible cost to company and employees.


• Administers employee benefits programs such as retirement plans; medical, dental, and EAP program; term life insurance plans; temporary disability programs; and accidental death policies.


• Evaluates and compares existing company benefits in collaboration with the Compensation and Policy Analysis Operations Manager with those of other employers by analyzing other plans, surveys, and other sources of information. Plans, develops, and/or participates in area and industry surveys. Analyzes results of surveys and develops specific recommendations for review by management.


• Develops specifications for new plans or modifies existing plans to maintain company's competitive position in labor market.


• Works with benefits broker to develop company cost information for new plans and make recommendations to management concerning sharing of cost between employer and employee.


• Installs approved new plans and changes by preparing announcement material, booklets, and other media for communicating new plans to employees. Conducts employee meetings and arranges for employee enrollment in optional plans.


• Conducts employee benefit seminars. Revises and reissues all communications material on benefits from time to time. Advises and counsels management and employees on existing benefits.


• Promotes and encourages participation in wellness programs.


• Prepares and executes, with legal consultation, benefit documentation such as original and amended plan texts, benefit agreements and insurance policies. Instructs insurance carriers, trustees, and other administrative agencies outside the company to effect changes in benefit program. Ensures prompt and accurate compliance.


• Assures company compliance with provisions of Employee Retirement Income Security Act. Supervises preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Reviews and analyzes changes to state and federal laws pertaining to benefits and reports necessary or suggested changes to management. Coordinates company benefits, with government sponsored programs.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.


• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.


• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.


• Retains employees through involvement in employee training and development.


• Explains why we do things, in advance of doing them.

SUPERVISORY RESPONSIBILITIES:

Supervises benefits specialists. 

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree or equivalent in a related field preferred and five years in benefits, training, or equivalent combination of education and experience.

SPECIAL QUALIFICATIONS:  

Computer literate in Microsoft Excel and Word or related software.  Excellent oral and written skills preferred. Strong organizational skills required.  

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents.  Ability to write effective letters, memos, speeches. and articles for publication. Ability to respond to inquiries or complaints from staff members at all levels, guests, regulatory agencies, or members of the business community.  Ability to effectively communicate in one-on-one, small group, and large group settings.  Ability to effectively present information to top management and public groups.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects. The employee is occasionally required to reach with hands and arms.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.  A casino environment is typically smoky.