Benefits Services Associate

About the Role

What You’ll Do

• Administer employee benefits programs, including medical, dental, vision, prescription, retirement, and supplemental benefit plans.
• Process benefit enrollments, changes, terminations, and payroll deductions accurately and in a timely manner.
• Counsel employees on health, welfare, and retirement benefits, and conduct new hire benefits orientations.
• Maintain accurate electronic benefits records and perform audits to ensure data integrity and compliance.
• Serve as a liaison between employees, payroll, state agencies, and third-party vendors to resolve benefits-related issues.
• Review and process retirement, pension, deferred compensation, and reimbursement requests in accordance with applicable regulations.
• Monitor benefits eligibility and ensure compliance with State of New Jersey regulations, IRS guidelines, and University Hospital policies.
• Assist with employee communications, benefits education initiatives, wellness events, and informational seminars.
• Utilize Banner and other HR systems to manage benefits data, reporting, and recordkeeping.
• Support departmental operations and contribute to a positive employee benefits experience.

What You’ll Bring

• Bachelor’s degree required, plus a minimum of two (2) years of professional experience in a computerized business environment with demonstrated customer service skills.
• At least one (1) year of experience in a Human Resources or benefits administration environment required.
• Excellent verbal and written communication skills with the ability to interact effectively with all levels of management and staff.
• Demonstrated proficiency in spreadsheet and database management applications.
• Equivalent combinations of education, experience, and/or training may be substituted for the degree requirement on a year-for-year basis.

What We Offer

• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development