Benefits Specialist

About Lockstep

Lockstep Technology Group is a leading IT solutions provider focused on digital transformation, cloud architecture, security & emerging solutions. Our mission is to empower Technology teams to be strategic enablers in their organizations. We eliminate the distractions and complexity of infrastructure, security, and access. We believe today’s technology leaders are co-creators of tomorrow’s strategies, in a world that requires technology to optimize outcomes while evolving in real-time through the adoption of new tools. Lockstep fosters innovation by also empowering employees in an environment where the core values of honesty, commitment, trust, and respect create a high-performing, cohesive team.

What we offer

• Competitive compensation
• Medical, dental and vision insurance
• 401(k) Plan with a discretionary match
• Short-term/long-term disability and life insurance
• Flexible PTO
• 8 company-paid holidays and 1 floating holiday
• Employee Assistance Program (EAP)

What you’ll own

Benefits Administration

• Process enrollments, qualifying life event changes, terminations, and ongoing maintenance in the HRIS.
• Provide timely and friendly support to employees with questions about medical, dental, vision, life insurance, disability, FSA/HSA, 401(k), and wellness programs.
• Maintain accurate benefit records and ensure data matches between HRIS and vendor systems.
• Assist with troubleshooting enrollment errors, claims issues, and eligibility questions.

Total Rewards Support

• Administer company time-off programs, including monitoring balances, updating accruals, and ensuring accuracy across systems.
• Manage phone and internet allowances, confirming eligibility and processing updates.
• Support recognition programs, bonuses, wellness initiatives, and other components of the company’s total rewards program.
• Help prepare total rewards reports and summaries for HR and Finance.

Compliance & Documentation

• Assist in preparing and distributing required compliance notices (5500, SBCs, ACA, COBRA, etc.).
• Maintain documentation and support audits, nondiscrimination testing, and ACA tracking.
• Ensure confidentiality and compliance with federal and state benefit laws.

Open Enrollment & Annual Processes

• Support the planning and rollout of open enrollment, including system testing, communication materials, scheduling sessions, and answering employee questions.
• Help implement annual benefit changes and ensure accurate system setup.
• Assist with monthly invoice reconciliation and identifying discrepancies.

Vendor Coordination

• Coordinate with carriers, brokers, and third-party vendors on eligibility issues, escalations, and troubleshooting.
• Track and follow up on outstanding benefits-related tasks.

Employee Experience & Communications

• Help develop and maintain benefit guides, intranet content, FAQs, and new hire materials.
• Participate in new hire onboarding, presenting benefits information and answering questions.
• Provide clear, supportive communication to employees regarding all benefits and total rewards programs.

HRIS & Reporting

• Maintain accurate benefits and total rewards data in the HRIS (Paylocity).
• Run routine reports for eligibility, time-off balances, and vendor audits.
• Assist with process improvements to enhance accuracy and efficiency.
• Other related duties as assigned

What we’re looking for

• 2 - 3 years of experience in HR, benefits administration, or related coordination role.
• Basic understanding of health and welfare plans, time-off programs, and general HR compliance.
• Strong attention to detail, accuracy, and organization.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Excel and HR systems.
• Must be eligible to work in the U.S. without the need for visa sponsorship, now or in the future.
• Employment is contingent upon the successful completion of a background check and drug screen

Preferred

• Experience with Paylocity or similar HRIS.
• Bachelor’s degree in Human Resources, Business, or related field.
• Experience supporting multi-state workforces.

What to expect

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. 

Office environment: prolonged sitting at a desk and using a computer, must be able to lift at least 15 pounds, and be able to work in an office with other employees.

Office: Less than 10% travel required

Equal Opportunity Employer

Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.