BERT OGDEN FIESTA MANAGEMENT GENERAL MANAGER

Description

FIESTA MANAGEMENT GENERAL MANAGER

POSITION TITLE: General Manager

REPORTS TO: Dealer/CEO

PURPOSE:

The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. S/he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments. The General Manager will accomplish all objectives through planning, motivating and coordinating the activities of all departments

ESSENTIAL DUTIES:

• Plan the dealership’s operations of the coming year and report the plan to the dealer and/or stockholders for approval.
• Obtain, review and recommend improvements for each department manager’s monthly forecasts and plans.
• Ensure that every department operates harmoniously and profitably.
• Develop and maintain a good working relationship with the factory and lending institutions.
• Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month.
• Formulate policies and establish procedures for all training programs and monitor their effectiveness.
• Oversee all dealership personnel functions, to include interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination.
• Review and approve the compensation plans for all employees.
• Ensure that department managers are training and supervising employees for optimum effectiveness.
• Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
• Complete a formal performance evaluation of each department manager once every six months.
• Provide enthusiastic leadership to shape employees’ attitudes and build morale.
• Establish harmony and teamwork among departments.
• Conduct managers’ meeting at scheduled intervals.
• Coordinate with the business office to ensure that records and analysis be maintained accurately.
• Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program

OTHER DUTIES:

• Resolve any customer complaints that line management has not been able to resolve.

QUALIFICATIONS:

• High school diploma or the equivalent.
• Must be 21 years old or older
• Must have a valid Texas driver license
• Must be able to pass a drug screening check and background check.

Requirements

Job Requirements:

• College degree preferred.
• Ability to read and comprehend instructions and information.
• At least two years in a dealership sales capacity.
• At least five years in a supervisory position.
• Professional personal appearance.
• Excellent communication skills in person, on the telephone, and in writing.