BERT OGDEN HARLINGEN KIA CASHIER

BERT OGDEN SERVICE DEPT CASHIER

POSITION TITLE: Cashier 

DEPARTMENT: Service Dept  

REPORTS TO: Service Manager  

Purpose:  The Cashier receives cash from customers and employees in payment for goods or services and records the amount received in an accurate manner. S/he is sometimes the customer’s last contact with the dealership and therefore must represent the dealership in a friendly, professional manner.  

ESSENTIAL DUTIES:  ·

· Receive cash, checks and credit card payments from customers and record the amount received.  

· Operate cash register. 

· Compute or re-compute the customer’s bill using the dealership’s computer system. 

· Make change, cash checks and issue receipts to customers. 

· Ascertain and record totals shown on cash register tape and verify against cash on hand. 

· Work with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.  

· Refer customers who have additional questions (e.g., questions about their repair order) to the service advisor or another appropriate individual.  

· Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.  

· **All other duties as assigned**

OTHER DUTIES: 

· Give cash refunds or issue credit memorandums to customers for returned merchandise.  

QUALIFICATIONS: 

· Ability to read and comprehend instructions and information.  

· One year of experience operating a cash register.  

· Will be trained on dealership computer systems, cash register and other office machines.  

· Professional personal appearance.  

· Ability to work well with customers. 

· Must be 21 years old or older. 

· Must have a valid Texas Driver’s License 

· Must pass a drug test (Hair Drug Test Panel) 

· Must pass a background screening.