Beverage Operations Supervisor

*Starting Salary is negotiable based on applicant'sexperience*
SUMMARY DESCRIPTION:
Supervise and coordinate activities of workers in all food outlets open during assigned shifts.
·

Maintain daily employee work station and break schedules
·

Ensure prompt and courteous service to customers.
·

Monitor employee compliance with established service standards.
·

Greet and communicate with guests in a friendly and courteous
manner.
·

Oversee the service operation of restaurant during assigned
shift.
·

Ensure food outlet shift operations are opened and closed
properly and on time.
·

Ensure all employees are on time, in proper uniform and
following correct service procedures by correcting deficiencies or
discrepancies as they occur.
·

Resolve guest complaints in a professional and timely manner.
·

Requisition and maintain control of all inventories.
·

Monitor employee job performance to ensure the adherence to all
policies and procedures; make recommendations and/or assist in the preparation
of performance evaluations and counseling actions.
·

Coordinate cleaning and repairs of beverage outlets.
·

Perform related administrative and reporting duties.
·

Other duties as requested.
JOB
SPECIFICATIONS:
·

Must be 21 years of age.
·

Associates degree in a related field or one year of related experience
preferred.
·

Must be able to stand and walk for majority of shift.
·

Must have excellent customer service and communication skills.
·

Must be able to obtain/maintain any necessary licenses and/or
certifications.

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