Bilingual Administrative Assistant (Spanish/English)

Job Overview

We are seeking an Administrative Assistant to provide administrative and customer service support. The ideal candidate will excel in organization, communication, multitasking, and maintaining professionalism in client interactions. This role involves supporting mail processing, scheduling, client interactions, data management, and administrative duties.

Key Responsibilities

• Mail Processing: Receive, organize, and distribute mail.
• Client Interaction: Greet and assist walk-in clients, coordinate client appointments, and provide bilingual support via phone, email, and in person.
• Scheduling: Coordinate appointments for clients.
• Data & Document Management: Manage important documents and ensure all information is accurate and updated.
• General Administrative Support: Perform various administrative tasks, including record management, document creation, and client inquiries.
• Confidentiality & Compliance: Handle sensitive client information in compliance with strict security and legal protocols.

Required Qualifications

• Bilingual in English and Spanish (required)
• Strong organizational and multitasking skills
• Excellent communication skills, able to handle client inquiries with professionalism and empathy
• Proficiency in Microsoft Office and other office technologies
• High attention to detail and ability to manage multiple tasks in a fast-paced environment
• Experience in legal or immigration services is a plus, but not required

Background Check Requirement:

A background check is required for this position.

Candidates must have legal authorization to work in the United States. Employment eligibility will be verified through E-Verify.

Note to Recruiters and Third-Party Agencies:
We truly appreciate your interest and the work you do to support talent acquisition. However, at this time, we are not engaging with external recruiters or third-party agencies for this role. Thank you for respecting our process.

Equal Opportunity Employer Statement:

Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.