Bilingual Care Navigator

For over 30 years, PASCO has been dedicated to providing top-tier care and advocacy for clients and their families living with disabilities. Our primary mission is to help our clients lead rich and fulfilling lives while in the comfort and safety of their own homes. We strive to hire the best, most qualified candidates and nurture their growth with the ultimate goal of achieving our teammates’ personal and career goals. We offer a range of benefits that set us apart from others, including learning & development opportunities, weekly pay, PTO, 401k, medical/dental/vision benefits, and company-paid life insurance! We’re committed to teamwork and approach decisions collectively, always prioritizing doing what’s right. All roles within PASCO are guided by our PASCO Promise.

Did you know?

• PASCO was the first agency in Colorado to launch the Family CNA program and Pediatric Personal Care program via Medicaid allowing family members to get paid

• We provide services across 17 counties along the front range of Colorado.

• PASCO has worked tirelessly to bring accessible transportation, family caregiving, service expansions, and innovative legislation for over 30 years!

PASCO was the first agency in Colorado to launch the Family CNA program and Pediatric Personal Care program via Medicaid allowing family members to get paid

We provide services across 17 counties along the front range of Colorado.

PASCO has worked tirelessly to bring accessible transportation, family caregiving, service expansions, and innovative legislation for over 30 years!

Built by advocacy, sustained by compassion.

POSITION
Bilingual Care Navigator (intake)

POSITION PURPOSE

This position plays a vital role in supporting and guiding families and clients within PASCO to access essential services and resources. This position requires exceptional communication skills, a strong commitment to PASCO's core values, and the ability to foster relationships with community partners and entities at the local and state levels.  The work we do makes a positive difference in people’s lives for those needing long-term care due to a disability.

DUTIES & RESPONSIBILITIES

• Primary role is to support and educate families/individuals with a long-term disability on how to obtain services to live as independently as possible in the community and how PASCO can assist them

• Continuously learns and develops knowledge on Colorado Medicaid Long Term Supports and Services

• Interacts with the community through numerous channels including phone, email, web inquiries, in-person events and one-on-one opportunities with families in their home

• Key responsibility involves listening to client and/or family concerns and questions and providing helpful resources to improve their situation

• Able to clearly communicate and reinforce the reasons why PASCO is the best choice for long-term home health for Medicaid eligible clients

• Uses Salesforce and other data systems to document the details of the individual being helped

• Schedules appropriate internal staff for further meetings and evaluation if appropriate for PASCO services

• In addition to being the first point of contact for PASCO, this position maintains a caseload of prospects and coordinates internal staff to help the individual through the onboarding process

• Conduct required assessments as needed to support our families while being good stewards of Medicaid funding

Primary role is to support and educate families/individuals with a long-term disability on how to obtain services to live as independently as possible in the community and how PASCO can assist them

Continuously learns and develops knowledge on Colorado Medicaid Long Term Supports and Services

Interacts with the community through numerous channels including phone, email, web inquiries, in-person events and one-on-one opportunities with families in their home

Key responsibility involves listening to client and/or family concerns and questions and providing helpful resources to improve their situation

Able to clearly communicate and reinforce the reasons why PASCO is the best choice for long-term home health for Medicaid eligible clients

Uses Salesforce and other data systems to document the details of the individual being helped

Schedules appropriate internal staff for further meetings and evaluation if appropriate for PASCO services

In addition to being the first point of contact for PASCO, this position maintains a caseload of prospects and coordinates internal staff to help the individual through the onboarding process

Conduct required assessments as needed to support our families while being good stewards of Medicaid funding