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Bilingual Customer Service

salary Salary :

$15 - 20 hourly

Job Description - Bilingual Customer Service



Benefits:


  • Bonus based on performance

  • Competitive salary

  • Free food & snacks

  • Paid time off

  • Training & development




A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, you may perform the following tasks:



  • Providing introductory information to prospective and new customers

  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

  • Letting customers know about additional products or services that might benefit them

  • Determining the quickest, most effective ways to answer a client’s or customer’s questions

  • Escalating queries and concerns, when necessary

  • Troubleshooting common issues with products or services

  • Working as a team player to find appropriate solutions to problems

  • Must be Bilingual in English and Spanish




Compensación: $15.00 - $20.00 per hour








The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.



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