Bilingual Employment Readiness Instructor

FLSA Status: Non Exempt

Pay range: Low $24.61 per hour High $27.07 per hour 

Schedule: Monday – Friday between the hours of 8:00 am to 4:00 pm. Some extended evening and weekend hours may be necessary at times, and would be announced and scheduled in advance. Work schedule may change based on the needs of the department and/or agency.  

Job Summary: The Bilingual Employment Readiness Instructor creates a supportive recovery-oriented classroom-learning environment and acts as a "life skills coach" for adults who are seeking pathways into stable employment and out of homelessness. Instructors use a holistic job and career readiness curriculum and work as an integral part of the Workforce Development (WFD) team. The instructor works collaboratively with integrated services at St. Francis House to stabilize guests in Income, Housing, and Behavioral Health.  

Essential duties / responsibilities:

• Teaches a holistic 14-week life skills and employment readiness curriculum to a cohort of 11 students for the Moving Ahead Program (MAP). 
• Effectively manages the classroom dynamics and fosters learning among adult learners with diverse backgrounds, abilities and needs, including many who have struggled to succeed in formal learning environments in the past. 
• Deliver culturally responsive workforce readiness services and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. 
• Recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming environment within the classroom. 
• Provides a defined class cohort of students with individual assessment, service planning, and progress coaching to coordinate care and proactively address any barriers to program completion and successful job placement. 
• Teaches effective job search practices (resumes, job inquiries, interviewing skills) and provides job search support to facilitate placement and transition to the workplace. 
• Teaches digital literacy and basic computer proficiency skills including navigating the internet, email, Microsoft Office products, and using social media in a job search. 
• Teaches basic foundational skills like reading and writing required for success in the workplace. 
• In collaboration with Life skill and Wellness Coordinator, embeds wellness and recovery concepts into lessons including self-exploration, employment readiness, and effectively managing stresses in the workplace. 
• Guides students through practicing how to talk about their strengths and experiences and present themselves confidently to others, in interviews, when networking, and in the workplace. 
• Coordinates with internal and external partners to facilitate scheduling of mock interviews, financial literacy, computer literacy, Mass Hire webinars, job fairs, etc. 
• Participates in program evaluation and program improvements discussions and offers feedback about the module-based job readiness and employment-focused curriculum. 
• Collaborates witl1 internal and external services providers around the behavioral health, income, and housing needs of students as needed. 
• Keeps accurate records of work with students in all required databases including Client Track and Mass Hire Moses. 
• Self-monitors performance to insure measurable progress with participants and adherence to contract requirements, departmental goals, and/ or agency-wide outcomes. 
• Adheres to agency code of conduct. 
• Performs other duties as assigned 

Required Skills & Abilities:

• Proficiency in English and Spanish. 
• Strong verbal and written communication skills in English and Spanish. 
• Ability to manage a classroom that fosters learning among adult learners with diverse backgrounds, abilities and needs, including many who have struggled to succeed in formal learning environments in the past. 
• Proven ability to engage and support vulnerable individuals as well as motivate and guide them towards planning for fulfilling short and long-term goals. 
• Able to apply an understanding of the barriers individuals who are homeless typically face when transitioning to employment and workplace environments. 
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way. 
• Recognizing that everyone has some ethnocentric views shaped by their culture and individual interpretation. 
• Cultural knowledge of key populations will be served to address disparities in specific services. 
• Basic understanding of and commitment to taking a person-centered, recovery-oriented, and trauma-informed approach 
• Proficiency in Microsoft Office Suite. Google Suite knowledge a plus. 

Education & Experiences:

• Bachelor's degree in Education or Human Services field and 2 years relevant work experience required. In lieu of degree, High School diploma or equivalent and 5 years relevant work experience required. 
• Experience with teaching/instructional role required. 
• Experience providing case management services, employment, career counseling, job training or other workforce development related services preferred. 
• Experience with providing direct service to vulnerable populations in a human service setting required. 
• Bilingual (Spanish) Required. 

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.