Job Description - Bilingual English/Spanish Customer Service Specialist/HR Admin Asst
Customer Service Specialist/ HR Administrative Assistant – Bilingual English/Spanish
Unitex is currently seeking a full-time Customer Service Specialist/HR Administrative Assistant for our Lawrence, MA Plant.
Compensation: $21.00 - $23.00 per hour. Actual compensation decisions are based on experience.
Schedule: This is an “In office” position. Monday - Friday 8:00am – 4:30pm with flexibility needed to work additional hours when needed.
Responsibilities include:
Offer excellent customer service via phone/email to our customers, vendors and to our walk-in guests
Engage with customers and resolve customer requests and complaints
Work with all internal departments
Timely responses to emails and voicemails
Ensure accurate and timely data entry
Weekly reporting to the corporate office
Weekly invoicing to our customers
Assisting in the human resource (HR) functions such as onboarding of a new employee, employee events, preparing payroll documents to be submitted to Corporate for processing
Assists Office Manager and General Manager as needed
Required skills:
Recent college graduate or 1+ years of experience in customer service
Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.)
Bilingual in Spanish is required
Excellent verbal and written communication skills
Strong ability to multi-task, prioritize and attention to detail
Unitex offers a competitive compensation package including health insurance, 401K with employer matching, paid vacation, sick days, etc.
UNITEX
155A Shepard Street
Lawrence, MA 01843
Visit our website at www.unitex.com to learn more about our company and watch our recruiting video at https://youtu.be/5XgjhF0ubnw to see us in action and hear from our employees.
EOE
About Unitex:
For more than 100 years, our family-run business has been leading the way in the medical uniform and linen rental industry. Today, with 1900 employees and growing, we are the largest family-owned healthcare service provider in the country.
Every single day, Unitex is behind the scenes cleaning, preparing and delivering the linen that helps healthcare professionals provide the best care to their patients from fresh sheets to warm blankets, comfortable gowns and clean towels.
Unitex is an essential service to the healthcare industry which translates to a safe and stable workplace that makes it easy for people to apply their skills to become successful in every one of our roles. Due to our past, current and future expansions, we actively hire drivers, mechanics and production operators, clerical positions and various management and outside sales roles. All of Unitex’ s roles include competitive pay, medical benefits, PTO time and more. We are committed to training, developing and promoting our employees. Those with a solid work ethic, who are self-motivated, reliable and flexible succeed at Unitex.
When it comes to stable, long-term employment with diverse growth opportunities, Unitex has it all. Join Unitex and become part of a winning team.
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