Bilingual Front Desk Receptionist

Bilingual (English/Spanish) Front Desk Medical Receptionist
Gainesville, GA | AICA Orthopedics | Full-Time
Cross-Training to Therapy Tech 

Join Georgia's Leading Orthopedic Practice! 

This is a bilingual Medical Receptionist role with cross-training as a Therapy Technician. Fluency in English and Spanish is required, because you'll be the first point of contact for many Spanish-speaking patients and families. It's a strong fit for bilingual professionals looking to grow a healthcare career. 

About AICA: 25+ years serving Georgia with 21 locations. A growing team of 400+ professionals specializing in injury recovery and orthopedic care. 

What You'll Do 

Medical Receptionist Duties: 

• Greet patients in English and Spanish, and schedule appointments 
• Verify insurance and process payments, explaining coverage and balances in either language 
• Manage patient records in EMR systems 
• Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed 
• Help Spanish-speaking patients complete intake forms and paperwork 

Therapy Tech Training (Cross-Training): 

• Assist chiropractors with patient treatments 
• Guide patients through therapeutic exercises in English or Spanish 
• Document patient progress and responses 
• Maintain clean treatment areas 

Requirements 

Must Have: 

• Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process. 
• 2+ years of medical front desk experience 
• EMR systems proficiency 
• High school diploma 
• Strong multitasking and problem-solving skills 
• Reliable transportation 

Preferred: 

• Orthopedic or personal injury experience 
• Healthcare clinical support experience 
• Medical terminology knowledge in Spanish 

What We Offer 

• Competitive salary based on experience 
• Full benefits: medical, dental, vision, 401k 
• Career growth through structured advancement opportunities 
• Stable schedule 
• Comprehensive training in both roles 
• Performance bonuses 

Why Choose AICA? 

• Dual-role expertise: gain both administrative and clinical skills. 
• Career advancement: many leaders started at the front desk. 
• Stable employment: an established practice with consistent growth. 
• Patient impact: help people recover from injuries, in their own language. 

Ready to Start Your Healthcare Career?
Apply today! We're interviewing immediately for this full-time position. 

Equal opportunity employer. We value diversity in our organization. 

 Must Have: 

• Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process. 
• 2+ years of medical front desk experience 
• EMR systems proficiency 
• High school diploma 
• Strong multitasking and problem-solving skills 
• Reliable transportation 

Preferred: 

• Orthopedic or personal injury experience 
• Healthcare clinical support experience 
• Medical terminology knowledge in Spanish