Bilingual Healthcare Call Center (Remote In WA Only)

A Large Healthcare Organization is hiring Bilingual 100% Remote Customer Service Representatives for a great long term opportunity (Must be in the state of Washington)!

Responsibilities:

Provide first call resolution by responding accurately and courteously to member and provider inquiries regarding benefit interpretation, eligibility, accessing care through plan providers and other related issues.

Document inquiries, complaints, and other data in computer database in an accurate, clear, and timely manner.

Meet attendance and call quality standards.

Perform all functions of the job with accuracy, attention to detail and within established timeframes.

Qualifications:

High School diploma or GED is required

2 years of call center experience (can be retail but prefer health care related)

Preferred to have Call Center healthcare experience (claims processing, insurance verification, talking to members and providers, benefits, etc.)

Must be Bilingual (Spanish, Vietnamese, Mandarin, Russian, Cantonese)

Must live in the state of Washington

**If Interested:

Please apply to the job application!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.