Bilingual HR Uniform Clerk/Assistant - Hilton Norfolk The Main

The HR Uniform Clerk/Assistant  is an energetic office professional who assists members of the HR department with administrative duties, issues uniforms and oversees the uniform program. 

Responsibilities of Gold Key|PHR hourly Associates:

1. Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.

2. Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.

3. Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene

4. Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”

5. Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.

6. Use your tools. Use the approved tools and checklists to complete assigned tasks.

7. Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.

8. Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.

9. Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.

10. Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.

11. Other duties as assigned.

HR Assistant Responsibilities

1. Provides administrative support to HR as needed.

2. Composes and prepares department correspondence, reports, and other necessary documents.

3. Understands Company processes, policies and standard operating procedures and is able to comply.

4. Maintains an extremely organized workspace and is able to handle several projects and tasks simultaneously.

5. Responsible for HRT program including distribution and payroll deductions.

6. Support HR Recruiting Manager by assisting with scheduling candidates and tracking workflow.

7. Ensures accuracy of Associate records on the Source, including accurate profile pictures with proper uniform and grooming standard, reporting structure, associate information, etc.

8. Assist applicants as needed with questions during application and onboarding process.

9. Ensuring all new hire paperwork is accurate & complete by reviewing before processing.

10. Assist in completion of all paperwork for address changes, job punch requests, or transfers.

11. Assist with collecting completed training materials and scan for upload to ROD system.

Uniform Clerk Responsibilities

1. Oversees management of uniform inventory including ordering, receiving, department billing, distribution, payroll deductions, and physical inventory.

2. Maintains all uniforms to set par levels.

3. Supplies Name Tags for all Associates as required. Maintains name tag inventory and troubleshoots machine as needed.

4. Can assist with communication regarding uniform policy, exchange procedures and dress code standards.

5. Pulls uniforms requested by associates and make available by two business days or prior to Associate’s next scheduled shift.

6. Completes daily data entry of items issued or received.

7. Conducts physical monthly inventory/audit and reports total uniform counts to manager.