Bilingual Human Resource Coordinator (Remote Opportunity/PST)

Position Overview

The HR Coordinator supports a group of 5-10 of our clients across multiple industries. In this role, you will partner with our HR Managers to support day to day operations, implementation of supporting HR priorities, and be the primary HR point of contact for the client's employees.

The successful candidate will have the ability to multi-task, a "can-do" attitude, a strong attention to detail, and top-notch communication skills (both written and verbal).

Work Schedule/Expectations

This is a remote, work from home position. Pacific time zone highly preferred.

Although there is inherent schedule flexibility built into the role, it is expected that the HR Coordinator be on call and available to clients as needed. Although this typically involves working during typical business hours, on occasion the HR Coordinator may be asked to support client needs early in the morning or evenings. It is imperative that clients feel supported and that they can contact the HR Coordinator anytime and get a very quick response (ideally immediately, but no greater than 2 hours). Customer focus and responsiveness is a must in this position.

Essential Job Functions (As an HR Consultant to our Clients):

Manage the overall administration and operations of the HR function for each client including new hire on-boarding, payroll processing, employee documentation, benefits administration, processing employee changes, leave of absences, and answering employee questions.

Working closely with assigned Client employees to serve as a hands-on human resources expert for the client, and formulate partnerships across the business to deliver value added HR services.

Ability to be flexible and willing to take on a variety of assignments, depending on the clients specific HR needs. Our clients expect us to be a full-service HR department that handles all aspects of HR for them, so having a "can-do" attitude with regards to fulfilling client requests and needs is a must. Seek out support from an HR Manager if unsure how to fulfill a request.

Make well researched decisions and counsel consistently and appropriately to management and team members to maintain a productive and positive work environment and achieve optimal performance. Where appropriate provide options to clients for alternative courses of action.

Educate and advise management and team members with regard to employment laws, HR policies and procedures and state and federal laws.

Partner with HR Manager to advise clients on the resolution of employee relations, corrective action and performance issues

Ensure compliance as it relates to federal and state labor laws. Identify potential legal risk to the client and make recommendations on next steps to minimize risk and ensure compliance.

Build and maintain healthy relationships with all team members.

Other duties as assigned

Required Education, Experience, Skills and Abilities:

Bachelor's Degree in HR, Business Administration or related field with at least 1 year of successful HR, Payroll, or client-facing/customer service experience.

Bilingual (English/Spanish)

Exceptional communication skills

Strong attention to detail

Strong consultation skills and proven track record in a client facing, matrixed role, including the ability to influence leaders to align people processes and practices with business objective.

Demonstrated track record of establishing relationships and earning credibility and respect with client groups.

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