Bi-Lingual Medical Receptionist

Company Overview:  

¡Vamos! Health was founded on the belief that everyone deserves a healthy and fulfilling life. We provide primary care and navigational services in Spanish and English. 

¡Vamos! Health is bringing forward-thinking teammates along on a novel healthcare journey: a membership model where our patients receive a level of attention they won’t find anywhere else. No insurance is required to be a member; patients pay a predictable monthly fee. Our team members who interact with patients are fully bilingual in Spanish and English. We offer primary care for all ages in-person, over the phone, and by text message. Community Health Navigators support our members with services beyond just clinical care. At some locations, we also take Medicaid! Healthcare is a family affair. Our goal is to keep mixed-Medicaid eligible families visiting the doctor together and to provide continuity of care as individuals fall in and out of eligibility. 

Location and Compensation: 

2368 Kiesel Ave, Ogden, UT 84401

Hourly rate: $17/hour, depending on experience

Shifts: M - TH 9AM to 7PM 

Job Summary: Seeking a Medical Assistant, eager to assist with providing exceptional primary care. Shifts may include early evening and Saturday hours. Full-Time and/or Part-time hours possible. 

Key Responsibilities: 

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  • Greet Patients: Welcome patients and visitors in a warm and professional manner, both in person and over the phone, in English and Spanish. 
  
  
  
  
  
  
  
  
  
  
  • Schedule Appointments: Coordinate and schedule patient appointments, ensuring clear communication in both languages. 
  
  
  
  
  
  
  
  
  
  
  • Manage Patient Records: Retrieve, update, and maintain patient information with accuracy and confidentiality. 
  
  
  
  
  
  
  
  
  
  
  • Answer Inquiries: Address patient questions and concerns, providing information and assistance in both languages.
  
  
  
  
  
  
  
  
  
  
  • Process Payments: Handle patient charges, process payments, and file third-party claims. 
  
  
  
  
  
  
  
  
  
  
  • Maintain Office Inventory: Ensure the office is stocked with necessary supplies and equipment. 
  
  
  
  
  
  
  
  
  
  
  • Support Patient Comfort: Anticipate patient anxieties and provide reassurance in both languages. 
  
  
  
  
  
  
  
  
  
  
  • Translate Medical Information: Assist with the translation of medical information for non-English speaking patients.
  
  
  
  
  

Qualifications: 

• High school diploma or equivalent. 

• Fluency in both English and Spanish (written and spoken). 

• Previous experience in a medical office or similar setting preferred. 

• Excellent communication and interpersonal skills. 

• Strong organizational skills and attention to detail. 

• Ability to handle sensitive information with confidentiality. 

• Proficiency in using office software and medical record systems. 

Work Environment: 

• Generally indoor setting 

• Frequent use of a computer 

• Varying schedule to include evenings, weekends, and holidays as business dictates 

Benefits: 

• The following benefits are available to full-time employees 

• Medical benefits, Vision / Dental, 401k with company match, Parental leave, and PTO 

• 401k with company match is available to part-time employees 

Equal Opportunity Statement:  

Vamos Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

ADA Requirements: 

All requirements are subject to possible modifications to reasonably accomodate individuals with disabilities: 

• Ability to lift 20 pounds 

• Frequently required to sit or stand for periods of time or bend, stretch, or stoop 

• Frequently able to use all types of vision, such as close vision or computer vision 

Company Headquarters Information 

3725 West 4100 South, Suite 107 
West Valley City, UT 84120 

Phone: (385) 402-7500 

Note: This job description is intended to describe the general nature and work responsibilities of the position. It is not possible or desirable to commit every detailed aspect of each job to a written description. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Job descriptions alone cannot be used as an argument to refuse work assignments. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments required by company officials. This job description does not constitute an employment contract between the company and any employee. The job responsibilities of this position may include cross-training in other functions to ensure satisfactory operation.