Bilingual Office Coordinator

AnyPlace Audiology, a privately-owned Audiology practice in Temple, TX is seeking a Bilingual Office Coordinator to join our team. We have been helping patients in our community for over 60 years and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible.

We seek a sales-focused customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented



• Independent



• Patient-centric with great listening skills



• An organized multi-tasker



• A self-starter who exudes positive energy



• Friendly & compassionate



• A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

• Provide general information about the clinic and its services.



• Utilize automated scheduling system to analyze provider’s daily/weekly schedule.



• Perform other functions and duties, as assigned, to support the practice.



• Effectively manage the flow of medical information internally and externally.



• Participate in issue-specific groups upon assignment. Report back any issues that affect or require a team decision.



• Patiently act as liaison between patient and health care providers and external patient related providers.



• Accurately enter information into electronic health record.



• Accurately follow guidelines to triage all incoming calls taking independent action where possible.

To ensure success candidates should also possess the following EXPERIENCE & SKILLS:

• Demonstrated experience building strong and positive relationships with patients or customers



• An ability to communicate verbally & in writing with utmost clarity



• Background in Medical Billing & Insurance Verification is preferred



• Proficiency with MS-Office & other medical practice software



• High School Diploma

• Business school or Associate degree preferred

We offer a competitive salary and bonus, paid time off including holidays, Medical Insurance including Dental and Vision, 401(k) Plan, and paid for gym memberships

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.